about 4 hours ago
Base Salary
$175k - $230k/yr
Responsibilities
- Own end-to-end architecture and execution of AI agent builds for enterprise customers.
- Design and engineer core agentic logic to optimize quality and reliability.
- Engineer and validate guardrails for safe and compliant agent performance.
- Architect and test integrations with customer systems, including APIs and workflows.
- Interface with senior technical stakeholders to define success criteria.
- Diagnose and resolve technical failures through root-cause analysis.
- Design evaluation frameworks to validate agent behavior.
- Translate customer needs into internal documentation and feedback loops.
Requirements
- 5+ years of relevant experience in a technical customer-facing role.
- Native or business-level fluency in both English and Spanish.
- Strong technical foundation with coding and API integration skills.
- Experience delivering production-grade customer solutions.
- Ability to communicate clearly with senior technical stakeholders.
- Comfort working in fast-moving, ambiguous environments.
Benefits
- Take what you need vacation policy.
- Medical, Dental, and Vision benefits for you and your family.
- Life Insurance and Disability Benefits.
- Retirement Plan (e.g., 401K, pension).
- Parental Leave.
- Fertility and family building benefits through Carrot.
- Daily lunches and snacks in the office.