17 hours ago
Base Salary
$122k - $173k/yr
Responsibilities
- Integrate Fastly into new customers’ systems during onboarding.
- Design and build technical solutions on Fastly using VCL, Go, Rust, and JavaScript.
- Guide existing customers on additional features and performance tuning.
- Write and present training materials to customers and internal teams.
- Work with Sales Engineers to build proofs of concept for prospective customers.
- Serve as the subject matter expert for the Fastly Delivery and Compute platform.
- Support service onboarding, configuration migration, traffic go-live, application integration, and customer training.
Requirements
- Proficiency with CDN and WAF technologies, including configuration, optimization, and troubleshooting.
- Expert knowledge of HTTP and web application implementation.
- Ability to troubleshoot TCP/IP, UDP, DNS, and TLS protocols.
- Basic coding knowledge and completed projects in Go, JavaScript, or Rust.
- Experience as a customer-facing technical consultant.
- Experience managing projects from requirements analysis and solution design through documentation and successful delivery.
- Experience creating training materials and mentoring junior team members.
- Preferred experience with additional programming languages, automated testing, continuous integration and deployment systems, and infrastructure automation or configuration management systems.
Benefits
- Remote role open to candidates residing in the Pacific or Mountain time zones.
- Core business-hours availability is required, and travel may be required based on the role or manager request.
- Medical, dental, and vision insurance begin on the first day of employment.
- Family planning support, mental health support, an Employee Assistance Program, life, disability, and accident insurance are offered.
- Flexible vacation, up to 18 days of accrued paid sick leave, 12 paid local holidays, and 12 paid company wellness days are offered for 2026.
- 401(k) with company match and an Employee Stock Purchase Program are offered.
- The role may be eligible for equity and discretionary bonus programs.
Tech Stack
Categories
Solutions Engineering
About Fastly
Fastly builds an edge cloud platform for developers and enterprises to deliver and secure web and streaming applications, including CDN, programmable edge compute, load balancing, and security products such as a next‑gen WAF, DDoS protection, and bot management. It sells usage‑based and subscription services to digital businesses; founded in 2011, headquartered in San Francisco, and publicly traded on the NYSE, with customers such as GitHub and The New York Times.