Senior Site Reliability Engineer (R-19383)

3 months ago

Dublin, IrelandSenior

Responsibilities

Own and improve the reliability, availability, and performance of production services in Google Cloud Platform.
Participate in incident management, including detection, triage, mitigation, escalation, and recovery.
Improve incident workflows and tooling, including ServiceNow, to support clear ownership and timely communication.
Design, implement, and operate observability solutions covering monitoring, logging, tracing, synthetics, and dashboards.
Reduce operational toil through automation and drive SRE best practices.
Support on-call rotations across multiple time zones as part of a 24/7 support model.
Define, monitor, and report SLIs, SLOs, and error budgets for critical services.
Drive service availability through automation, SRE principles, and proactive reliability engineering.

Bachelor’s degree in Computer Science, Information Technology, or a related field.
Strong experience with cloud-native technologies, preferably Google Cloud Platform and Kubernetes/GKE.
Proven experience with Site Reliability Engineering and production incident management, ideally using ServiceNow.
Experience with monitoring and observability tools for metrics, logs, traces, and synthetics, including Splunk Observability and OpenTelemetry.
Exposure to reliability testing, resilience engineering, or cost optimization initiatives.
Software development or automation experience using Python, shell scripts, or similar languages.
Hands-on experience operating production cloud infrastructure at scale.
Experience managing multi-region, high-availability production systems with an emphasis on scalability, resilience, and minimizing service disruption.
Proficiency with Microsoft Office Suites.
Strong analytical, problem-solving, ownership, collaboration, curiosity, and proactive communication skills.

5,001-10,000 employees