2 months ago
Seoul, Korea, SouthStaff+
Responsibilities
- Onboard, train, enable, and support certification of partner technical resources.
- Participate in joint business planning and review sessions with Datadog and partner technical teams.
- Support partner demonstrations, proofs of value, enablement workshops, assessments, and technical coaching.
- Advocate for partner use cases, feature requests, and support issues with Datadog internal teams through resolution.
- Analyze partner service offerings and recommend ways to improve Datadog feature adoption and customer value.
- Collaborate with product management, engineering, and technical services to identify and prioritize new features and capabilities.
- Curate and evolve best practices for Datadog platform adoption and success.
Requirements
- Hands-on experience in IT development and/or operations.
- Typically 10–15 years of experience in a customer- or partner-facing technical role.
- Strong technical grounding, business acumen, and ability to articulate Datadog value from technical teams to executives.
- Confident presentation skills and a strong track record of learning and technical growth.
- Native-level Korean proficiency in written and spoken communication.
- Hands-on experience in at least two areas such as observability, public cloud, containerization, development or scripting, configuration management, and CI/CD.
- Previous experience supporting channel partners such as systems integrators or managed service providers is a bonus.
- Experience with Datadog or other cloud monitoring tools, root-cause analysis, troubleshooting, or debugging is a bonus.
Benefits
- Hybrid workplace with office culture focused on relationships, collaboration, and work-life harmony.
- Best-in-breed onboarding and generous global benefits, varying by country and employment type.
- Intra-departmental mentor and buddy program.
- New-hire stock equity through RSUs and an employee stock purchase plan.
- Continuous professional development, product training, and career pathing.
- Inclusive company culture with Community Guilds and Inclusion Talks.
Tech Stack
AnsibleAWSAzureChefDatadogDockerGoGoogle Cloud PlatformJavaScriptJenkinsKubernetesOpenShiftPerlPHPPuppetPythonRubySplunkTerraform
Categories
Solutions Engineering
About Datadog
Datadog builds a SaaS observability and security platform that monitors infrastructure, applications, logs, and services for engineering and DevOps teams. Its products include infrastructure monitoring, APM, log management, real user monitoring, and cloud security, sold via subscriptions and used across cloud-native and hybrid environments. Founded in 2010 and headquartered in New York City, Datadog is a public company trading on NASDAQ under the ticker DDOG.