Senior Software Engineer - Customer Platform
FleetWorks3 months ago
Responsibilities
- Lead technical delivery for customer implementations, integrations, and workflow builds from scoping through production rollout.
- Architect and build workflows that encode customer processes and integrate with external systems.
- Develop platform components and integration tooling that standardize deployment patterns and reduce one-off work.
- Design practical solutions for complex environments, fragmented data, and operational edge cases.
- Provide field insight to product and engineering and help shape the roadmap.
- Work in person from the Chicago office and travel 20–30% to customer locations.
Requirements
- 3–6+ years of professional software engineering experience with clear ownership of complex, production-critical systems.
- Strong command of TypeScript, Node.js, and REST API design, including debugging and integrating with external systems.
- Hands-on experience tuning AI-driven agent behavior, refining prompts, and shaping workflow logic based on customer feedback.
- Exceptional communication and judgment when balancing speed, reliability, and real-world constraints.
- Based in Chicago and willing to travel 20–30% to customer sites.
Benefits
- Top-tier cash and equity compensation.
- Competitive medical, dental, and vision benefits.
- Fully covered lunches and dinners.
- Based in Chicago with 20–30% travel to customer locations.
- Paid onsite work trial during the interview process.
Tech Stack
Categories
Forward Deployed
About FleetWorks
FleetWorks is a voice-first AI logistics assistant that automates the manual work slows down brokers and carriers. We're funded by insightful investors including First Round Capital, Saga Ventures, and Y Combinator.