14 days ago
Base Salary
$120k - $190k/yr
Responsibilities
- Collaborate with sales to understand customer requirements and design tailored AI-driven solutions.
- Provide technical expertise during post-sales engagements through product demonstrations, presentations, and customer consultations.
- Assess customer systems and workflows to identify integration opportunities.
- Develop customized product configurations and prototypes.
- Guide implementation, troubleshoot technical issues, and ensure successful integration with customer systems.
- Communicate customer feedback to product development teams and help shape future features.
- Provide post-sales support and maintain technical documentation, integration guides, FAQs, and best practices.
Requirements
- At least 3 years of experience in solutions engineering or technical consulting, preferably in AI or technology.
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- Experience with programming languages such as Python or Java, APIs, data integration, and cloud platforms.
- Strong background in software development, system integration, and cloud-based solutions.
- Excellent communication and presentation skills for technical and non-technical audiences.
- Ability to manage multiple customer engagements and deliver results under tight deadlines.
- Strong problem-solving skills and a proactive approach to customer challenges.
- Familiarity with AI, machine learning, and data analytics technologies is preferred.
- Experience in insurance technology or financial services, startup experience, and certifications in AWS, Google Cloud, or Azure are preferred.
Benefits
- Competitive base salary with equity options.
- Flexible PTO, 401(k), and comprehensive health, dental, and vision insurance.
- Flexible work environment and collaborative company culture.
- Hybrid role based in Boston or Berkeley, with two days per week in the office.
About Liberate
Comprehensive AI Platform for Carriers, Agencies and Brokers Liberate enables you to provide human-like conversation that offers 24/7 support and answers 100% of calls with no wait time. Deliver 5-star service, every time.