AI Deployed Engineer (Copilot)
Concentrix3 days ago
Singapore, SingaporeSenior
Responsibilities
- Plan and facilitate Basic and Advanced Microsoft 365 Copilot training workshops for end users, power users, and administrators.
- Design and deliver Agent Builder and Copilot Studio training workshops covering agent building, testing, and governance.
- Design, develop, test, and deploy custom AI agents using Microsoft Agent Builder and Copilot Studio.
- Integrate AI agents with enterprise data sources, connectors, and Microsoft 365 services.
- Support Copilot rollout and adoption through readiness assessments, configuration, use-case discovery, and change management.
- Advise clients, troubleshoot issues, gather feedback, and translate user needs into practical AI solutions.
- Ensure training, development, and deployment comply with client security policies and government data-handling requirements.
- Create workshop content, hands-on labs, reference guides, and best-practice documentation.
Requirements
- Proven hands-on experience conducting Basic and Advanced Microsoft 365 Copilot training workshops.
- Proven experience delivering Agent Builder and Copilot Studio training workshops.
- Demonstrated experience building AI agents with Microsoft Agent Builder and Copilot Studio from design through deployment.
- Strong working knowledge of Microsoft 365, including Teams, SharePoint, Outlook, and Power Platform.
- Excellent facilitation, communication, and stakeholder-management skills, including the ability to explain complex AI concepts to non-technical audiences.
- Singapore citizenship and eligibility to obtain and maintain Singapore Government security clearance, including completion of the required vetting process.
- Willingness to work on-site at client premises, including secured government facilities.
- Required Microsoft certifications: Azure AI Fundamentals (AI-900), Microsoft 365 Copilot and Agent Administration Fundamentals, AI Agent Builder Associate, Power Platform Fundamentals (PL-900), Security, Compliance, and Identity Fundamentals (SC-900), and Microsoft Applied Skills: Build an Agent in Microsoft Copilot Studio.
- Preferred experience conducting training or engagements for Singapore's Ministry of Defence (MINDEF).
- Preferred experience working in secured or classified government environments.
- Additional Microsoft role-based certifications such as MS-102, PL-200, or AI-102 are preferred.
- Experience with Power Platform, Power Automate, and Dataverse is preferred.
- Familiarity with responsible AI, data governance, and enterprise information-security practices is preferred.
Benefits
- Full-time, on-site role in Singapore at client premises, including secured government facilities as required.
- Opportunity to work on enterprise AI adoption and deliver training and AI agents for security-conscious public-sector clients.
- Team environment emphasizing technical excellence, continuous learning, and real-world impact.
Categories
Forward Deployed
About Concentrix
We’re Concentrix, a Fortune 500® technology and services leader, helping the world's best brands cut through AI hype and create intelligent operations that perform in the real world. We design, build, and run integrated human and AI solutions, harnessing the insight from billions of real-world interactions to help 2000+ of the world’s most complex organizations solve their toughest business challenges. Backed by 20+ years of operational experience and battle tested AI, we’re the Intelligent Transformation Partner that helps clients across every major vertical move from AI ambition to measurable, scalable performance.