Senior Solution Architect
Salesforce3 days ago
Remote, BrazilSenior
Responsibilities
- Lead architecture for complex enterprise-level Salesforce projects and design scalable end-to-end solutions.
- Run strategic discovery sessions, executive workshops, and blueprinting to translate business requirements into architecture.
- Define Salesforce and external-system integration strategies, data models, and API-led connectivity approaches.
- Oversee solution design, deployment, performance optimization, platform audits, technical debt resolution, and architectural health checks.
- Advise senior client and enterprise stakeholders on marketing technology roadmaps and complex multi-cloud architectures.
- Establish Centers of Excellence, architectural guidelines, release management strategies, and compliance frameworks.
- Mentor mid-level architects and technical delivery teams and serve as an escalation point for architectural challenges.
- Identify opportunities for platform expansion and support regional LATAM projects in English and Spanish.
Requirements
- 8+ years of experience in CRM, marketing automation, or enterprise software implementation.
- 3–5 years of experience specifically as a Solution Architect or Enterprise Architect.
- Deep architectural and hands-on solution design experience with Salesforce Marketing Cloud, Marketing Cloud Personalization, Data Cloud, Loyalty Management, and Intelligence.
- Experience designing high-scale, multi-org, cross-cloud solutions, including integrations among Salesforce Marketing Cloud, Data Cloud, Service Cloud, and Commerce Cloud.
- Conceptual understanding of AMPscript, SSJS, APIs, SQL, and custom ETL solutions.
- Advanced or fluent English and Spanish proficiency.
- Preferred: advanced Salesforce certifications such as Marketing Cloud Consultant, Data Cloud Consultant, or Personalization Accredited Professional.
- Preferred: experience with enterprise Agile delivery methodologies and managing multi-stream projects.
- Preferred: knowledge of GDPR, CCPA, LGPD, and other global data security and privacy regulations applied to marketing architectures.
Benefits
- Salesforce states that its benefits and resources support work-life balance and employee well-being.
- The posting emphasizes AI-enabled tools and resources intended to accelerate employee impact.
Tech Stack
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.