Sr. AWS Developer, Managed Services
NeuraFlash, Part of Accenture3 days ago
Remote, United StatesSenior
Base Salary
$87k - $266k/yr
Responsibilities
- Partner with Solution Architects to deliver enterprise contact center solutions.
- Provide technical advisory support during business process reviews and identify customer requirements and processes.
- Translate functional user stories into technical details and solutions.
- Configure Salesforce Service Cloud Voice and Amazon Connect solutions.
- Develop solution designs using sound programming principles and best practices.
- Lead development teams by distributing tasks and conducting code reviews.
- Deliver technical end-user training and documentation.
- Take the lead technical role on enterprise projects with minimal direction.
Requirements
- Demonstrated hands-on programming experience with technologies such as Python, JavaScript, Java, C#, .NET, or Node.js.
- Experience building integrations across multiple systems and REST APIs.
- Knowledge of JSON and related services.
- Strong troubleshooting and debugging skills.
- Experience with CloudFormation, AWS CDK, Lambda integrations, CloudWatch, and CI/CD or infrastructure as code.
- Experience architecting and building Amazon Connect solutions.
- Preferred experience with DynamoDB, Step Functions, EventBridge, S3, or other contact center technologies.
- Preferred experience with WFM, CRM, contact center solutions, WebRTC, SIP, contact flows, Lex, and contact center routing.
- Advanced AWS services and cloud architecture knowledge is preferred.
- Familiarity with Salesforce Service Cloud and other contact center platforms such as Genesys, Cisco, Avaya, or Twilio is preferred.
- AWS Cloud Practitioner, AWS Developer, AWS Solutions Architect, Salesforce Certified Administrator, or Salesforce Certified Platform Developer I certification is preferred.
Benefits
- Remote and in-person work options are available, including remote work and office hubs.
- Certain roles may require up to 25% travel.
- Flexible scheduling and a culture focused on outcomes rather than fixed working hours.
- Collaborative environment with town halls, company meetings, and opportunities to provide feedback.
- Team celebrations and social activities.
Tech Stack
Categories
Solutions Engineering