Sr. AWS Developer, Managed Services
NeuraFlash, Part of Accenture19 hours ago
Base Salary
$87k - $266k/yr
Responsibilities
- Partner with Solution Architects to deliver enterprise contact center solutions.
- Provide technical advisory support during business process reviews and identify customer requirements.
- Translate functional user stories into technical details and solutions.
- Configure Salesforce Service Cloud Voice and Amazon Connect solutions.
- Develop solution designs using AWS best practices and programming principles.
- Lead development teams, distribute tasks, and perform code reviews.
- Provide technical end-user training and documentation.
- Serve as the lead technical contributor on enterprise projects with minimal direction.
Requirements
- Hands-on programming experience with Python, Java, C#, .NET, Node.js, or comparable technologies.
- Experience building integrations across multiple systems and APIs.
- Knowledge of JSON and related services, plus strong troubleshooting and debugging skills.
- Experience with CloudFormation, AWS CDK, Lambda integrations, CloudWatch, CI/CD, or infrastructure as code.
- Experience architecting and building Amazon Connect solutions.
- Preferred experience with DynamoDB, Step Functions, EventBridge, S3, other contact center technologies, WFM, CRM, WebRTC, SIP, contact flows, Lex, contact center routing, Salesforce Service Cloud, Genesys, Cisco, Avaya, and Twilio.
- Preferred certifications include AWS Cloud Practitioner, AWS Developer Associate or Professional, AWS Solutions Architect Associate or Professional, Salesforce Certified Administrator, and Salesforce Certified Platform Developer I.
Benefits
- Remote and in-person work options are available.
- Certain roles may require up to 25% travel.
- Flexible scheduling and a culture of trust support work-life needs.
- The company provides collaborative town halls, company meetings, and team celebrations.
Tech Stack
Categories
Solutions Engineering
About NeuraFlash, Part of Accenture
NeuraFlash, part of Accenture, builds AI-powered customer engagement solutions and apps on Salesforce and AWS for enterprises, including contact centers and sales/service automation. The company provides consulting, implementations, and ISV products around Agentforce, Amazon Connect, Service/Revenue Cloud, CPQ, and Field Service. Founded in 2016 and headquartered in Burlington, Massachusetts, it operates as an Accenture-owned specialist focused on conversational AI, analytics, and workflow automation.