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Leap

Forward Deployed Engineer, Care Operations

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about 2 hours ago
Remote, United StatesMid Level / Senior

Base Salary

$153k - $189k/yr

Responsibilities

  • Own the technical systems that move members through the activation funnel.
  • Identify and fix funnel drop-off points through data analysis.
  • Design and maintain the member activation pipeline for structured onboarding.
  • Build tooling to improve information flow and reduce manual work.
  • Maintain integrations across internal and external tools.
  • Write production-grade code and automation using Python, SQL, and APIs.
  • Leverage AI tools to enhance automation and problem-solving.
  • Ensure data quality and system reliability.
  • Translate operational problems into technical solutions.
  • Document workflows and system architecture for team knowledge.
  • Work with Care Coordinators to identify automation opportunities.
  • Contribute to sprint planning and roadmap prioritization.
  • Build dashboards for real-time visibility into funnel performance.

Requirements

  • Technically autonomous with experience in building tools and writing production code.
  • Fluent in Python, SQL, REST APIs, and low-code/no-code platforms.
  • Operationally literate with a strong understanding of process design.
  • Strong systems thinker focused on scalable solutions.
  • AI-native, utilizing LLMs for efficiency in development.
  • Clear communicator able to bridge technical and operational discussions.
  • High ownership orientation with a proactive approach to problem-solving.

Tech Stack

Categories

AI & MLBackendData Engineering