2 months ago
Remote, United StatesMid Level
H1B sponsor
Base Salary
$160k - $185k/yr
Responsibilities
- Own technical discovery for prospective enterprise and strategic merchants, including understanding their technology stacks, checkout flows, and constraints.
- Lead product demonstrations and technical presentations for merchant engineering and business stakeholders.
- Design integration solutions using Sezzle APIs, SDKs, platform plugins, and custom commerce builds.
- Write technical proposals and complete RFP and security questionnaire responses.
- Guide merchant mobile app integrations, including SDK implementation, in-app checkout, and native versus webview handoff.
- Validate sandbox and production integrations, including checkout flows, widgets, messaging, redirects, handoffs, and settlement.
- Troubleshoot live integration issues with Support and Engineering and communicate the technical resolution to merchants.
- Translate recurring merchant needs into product feedback and advocate for fixes that unblock revenue.
- Build and maintain integration documentation, runbooks, and internal enablement materials.
- Serve as a trusted technical advisor after launch and identify optimization opportunities.
Requirements
- At least 4 years of experience in a customer-facing technical role such as solutions engineering, sales engineering, implementation, solutions architecture, or technical account management.
- Experience with mobile SDK integrations on iOS and Android, including guiding mobile developers and debugging implementation issues.
- Experience supporting enterprise merchants through complex, multi-stakeholder integrations with custom commerce stacks.
- Hands-on experience with REST APIs, webhooks, and critical evaluation of API documentation.
- Working knowledge of HTML, CSS, and JavaScript.
- Familiarity with at least one major e-commerce platform, including Shopify, BigCommerce, Magento, WooCommerce, or Wix.
- Understanding of e-commerce workflows including carts, checkout, authorization and capture, refunds, shipping, and product management.
- Ability to explain technical concepts to non-technical audiences and business context to engineers.
- Strong written communication and experience producing technical documentation and proposals.
- Ability to manage multiple merchant integrations in a fast-moving environment.
- Ability to read at least one programming language well enough to debug a merchant implementation.
- Demonstrated ability to use AI tools for research, documentation, problem-solving, and workflow automation.
- Preferred experience at a payments company, PSP, or BNPL provider.
- Preferred familiarity with payment gateway architecture and alternative payment methods at checkout.
- Preferred experience with in-store or omnichannel payment integrations.
- Bachelor’s degree in computer science, computer engineering, or a related field, or equivalent practical experience.
Benefits
- Unlimited PTO, volunteer hours, and sabbatical.
- Life, short-term disability, long-term disability, medical, dental, and vision insurance.
- Highly discounted LifeTime gym membership.
- 401(k) with match.
- Collaborative coworkers and the opportunity to join a fast-growing fintech.
- Full-time role; the posting is marked remote.
Tech Stack
Categories
Solutions Engineering
About Sezzle
Sezzle builds a buy now, pay later platform that lets consumers split purchases into interest-free installments online and in stores, integrated with e-commerce and retail merchants. The company earns revenue from merchant fees and related consumer charges and provides underwriting and payment processing services. Founded in 2016 and headquartered in Minneapolis, Sezzle is a public company dual-listed on Nasdaq and the ASX.