Forward Deployed Architect II
HighRadius1 month ago
Hyderābād, IndiaMid Level
Responsibilities
- Analyze client finance workflows to identify bottlenecks, process improvements, and opportunities to improve measurable outcomes.
- Conduct deep-dive workflow audits and design or reconfigure AI agents to deliver customer value.
- Create and execute adoption playbooks that drive user engagement and platform adoption.
- Lead monthly operational committee meetings with client subject matter experts and track health metrics and tactical progress.
- Prepare executives for steering committees with data-driven narratives about delivered value.
- Prioritize client requests and technical enhancements using value-versus-complexity analysis while maintaining product scalability.
- Coordinate Product, Engineering, and Consulting resources to resolve high-impact escalations.
- Lead critical-issue war rooms, own resolution timelines, and develop post-mortem strategies to prevent recurrence.
Requirements
- 2–5 years of experience in data science or client management.
- Target academic backgrounds include Industrial Engineering, Computer Science, Data Science, or Management Information Systems.
- Ability to advise Finance Directors, managers, and subject matter experts.
- Strong data analysis, solution design, business acumen, stakeholder management, and ownership skills.
- Ability to design and reconfigure agents and drive measurable customer outcomes.
- Willingness to travel up to 50% to client sites.
Benefits
- Hyderabad, India location with travel up to 50% to client sites.
- Opportunity to work with a market-leading Autonomous Finance platform in a high-growth FinTech environment.
- The company states that it aims to promote 35% of its talent per year.
Categories
Forward Deployed
About HighRadius
HighRadius builds an AI-driven finance platform for enterprises, spanning order-to-cash, accounts receivable, cash application, deductions, collections, credit, accounts payable, close/reconciliation, and treasury. It sells its software as a cloud SaaS offering with implementation and support services. Founded in 2006 and headquartered in Houston, its customers include 3M, Unilever, Red Bull, and Lufthansa.