4 days ago
Berlin, GermanySenior
Responsibilities
- Build reliable voice AI systems, including retrieval, dynamic model routing, and speech transcription testing.
- Design and operate distributed call scheduling systems for concurrent workloads, time zones, retries, race conditions, and provider limits.
- Extend agents across voice, messaging, and email while maintaining shared context across real-time and asynchronous interactions.
- Develop memory and reasoning systems for preserving context across customer workflows.
- Build tools for agent configuration, debugging, and integration with CRM, calendar, and email systems.
- Improve tracing and resilience so teams can identify call failures and respond to worker or provider issues.
Requirements
- At least 2 years of experience building and owning production software, including distributed systems and end-to-end product delivery.
- Production experience with Python, FastAPI, or TypeScript, plus PostgreSQL, Redis, or similar data stores.
- Experience with real-time systems, audio processing, or voice infrastructure, and production experience with LLMs, AI models, or agentic systems.
- Knowledge of distributed systems concepts including race conditions, load balancing, and fault tolerance.
- Experience with AWS, GCP, or Azure.
- Familiarity with workflow orchestration or messaging tools such as Temporal and observability tools such as OpenTelemetry or Honeycomb.
- Full-stack experience with tools such as React is useful.
- Strong software fundamentals, independent problem-solving, and focus on customer and business outcomes.
Benefits
- €85,000 to €160,000 annual compensation plus equity.
- Visa sponsorship is available.
- On-site work in Berlin, Germany.