SpaceX

Operations Engineer (Starshield Products)

SpaceX
Apply
12 hours ago
Washington, DC, USAEntry Level / Mid Level
H1B sponsor

Base Salary

$100k - $160k/yr

Responsibilities

  • Own the health, performance, and stability of integrations between frontier AI models and government systems, platforms, and data environments.
  • Build and maintain documentation, metrics, monitors, and troubleshooting tools to improve service observability and operability.
  • Respond to automated alerts and customer-reported issues, investigate critical problems, and drive lasting fixes.
  • Partner with agency stakeholders and adjacent product teams to understand operational needs, prototype solutions, and iterate based on feedback.
  • Address technical debt in essential codebases and inform strategic investments in core products.
  • Participate in business-hours and occasional weekend on-call rotations for resilient, high-uptime production systems.

Requirements

  • Bachelor's degree in computer science, engineering, or another STEM discipline, or 2+ years of professional software development experience in lieu of a degree.
  • At least 1 year of hands-on software engineering experience building scalable systems, APIs, or AI/ML applications, with strong Python proficiency preferred.
  • Experience with large language models, generative AI, or agentic systems in research, production, or applied engineering.
  • At least 1 year of experience with enterprise applications serving more than 10,000 users across geographies and time zones.
  • Familiarity with government or public-sector technology environments or regulated industries.
  • Ability to translate ambiguous stakeholder needs into concrete technical solutions and write clean, maintainable, high-performance code under tight timelines.
  • Strong problem-solving, intellectual curiosity, and communication skills, including the ability to explain technical concepts to non-technical partners.
  • Experience with AWS, GCP, Azure, Docker, Kubernetes, and API orchestration.
  • Willingness to work extended hours and weekends as needed, travel approximately 20% to government sites, and obtain and maintain a Top Secret Security Clearance.
  • Must satisfy applicable ITAR eligibility requirements or be eligible to obtain required U.S. Department of State authorizations.

Benefits

  • Base salary ranges from $100,000 to $160,000 depending on level and qualifications, with potential stock or long-term cash awards, discretionary bonuses, and an Employee Stock Purchase Plan.
  • Comprehensive medical, vision, and dental coverage, a 401(k) retirement plan, disability insurance, life insurance, paid parental leave, discounts, and other perks.
  • Approximately three weeks of paid vacation, at least 10 paid holidays, and paid sick leave under company policy.
  • The role may require extended hours, occasional weekend work, approximately 20% travel, and obtaining and maintaining a Top Secret Security Clearance.

Categories

Site Reliability
SpaceX

About SpaceX

10,000+ employees

SpaceX designs, manufactures, and launches orbital rockets and spacecraft, and operates Starlink, a global satellite internet network for consumers, businesses, and governments. Its revenue comes from commercial and government launch services (Falcon 9/Falcon Heavy, Dragon cargo and crew to the ISS) and subscription broadband with Starlink hardware and service. Founded in 2002 and headquartered in Hawthorne, California, the privately held company serves NASA and commercial satellite operators, building most systems in-house.

Contact me