18 days ago
Washington, DC, USAMid Level
H1B sponsor
Base Salary
$123k - $150k/yr
Responsibilities
- Operate and scale Kong’s global Konnect SaaS platform across regions and clouds.
- Build and maintain Kubernetes-based infrastructure and deployment workflows using Terraform/Terragrunt, Helm, and ArgoCD.
- Design and optimize multi-region PostgreSQL, Redis, ClickHouse, and Druid data and caching layers.
- Operate Kong Gateway and Kong Mesh environments supporting hybrid and distributed architectures.
- Develop CI/CD pipelines and GitOps workflows for consistent service delivery and infrastructure changes.
- Improve observability and incident response using Datadog, Prometheus, Grafana, and Thanos while defining and tracking SLOs.
- Collaborate with development and security teams on reliable, secure, and compliant SaaS operations.
- Participate in a global 24/7 on-call rotation and improve operational playbooks and postmortem practices.
- Lead and contribute to initiatives improving platform elasticity, reliability, and cost efficiency.
Requirements
- Bachelor’s degree in Computer Science or equivalent practical experience.
- Experience managing enterprise-scale SaaS or PaaS systems in multi-region, multi-tenant, secure environments.
- Deep Kubernetes expertise, including cluster and networking troubleshooting and fault-tolerant, scalable design.
- Strong proficiency with Terraform or Terragrunt.
- Experience with CI/CD pipelines and GitOps workflows, including ArgoCD, Atlantis, and Helm.
- Proficiency in one or more of Go, Python, or Bash for automation and tooling.
- Solid understanding of Linux/Unix systems, DNS, TLS/SSL, HTTP, load balancers, and distributed systems.
- Experience with API gateway and service mesh technologies.
- Familiarity with Kafka and observability platforms such as Datadog, Prometheus, and Grafana.
- Experience working in a 24/7/365 production support environment.
- Hands-on experience with Kong Gateway, Kong Mesh, or similar service connectivity technologies is a bonus.
- Experience operating ClickHouse, Druid, PostgreSQL, or Redis in multi-region configurations is a bonus.
- Working knowledge of AWS networking, Azure VNet, or GCP NCC is a bonus.
- Understanding of disaster recovery, resiliency testing, and compliance-driven reliability practices is a bonus.
Tech Stack
Apache KafkaAWSAzureBashClickHouseDatadogGoGoogle Cloud PlatformGrafanaHelmKubernetesLinuxPostgreSQLPrometheusPythonRedisTerraform
Categories
Site Reliability
About Kong
Kong builds an open-source and commercial platform for API and AI connectivity, including Kong Gateway, Kong Konnect, and service mesh tools (Kuma/Kong Mesh) to secure, manage, and observe APIs and LLM traffic across clouds. It sells subscriptions and cloud services for API lifecycle management, security, and traffic governance to enterprises and platform teams. Founded in 2017 and headquartered in San Francisco, Kong is privately held.