GrepJob
Deepgram

Partner Success Engineer (Infrastructure)

Deepgram
Apply
about 3 hours ago
Remote, United StatesMid Level / Senior
H1B Sponsor

Base Salary

$195k - $235k/yr

Responsibilities

  • Serve as the technical advisor and strategic owner for a portfolio of strategic infrastructure partners.
  • Own the full partner lifecycle: onboarding, adoption, technical enablement, expansion, and advocacy.
  • Drive joint adoption through live demos, workshops, and deployment architecture guidance.
  • Lead joint technical validation and run POCs to prove Deepgram models on partner infrastructure.
  • Continuously surface partner problems and translate them into actionable requirements.
  • Identify and scope expansion opportunities in partnership with Sales.
  • Support joint go-to-market and co-marketing initiatives with Marketing.
  • Act as the voice of the partner internally to influence product roadmap and strategy.
  • Track adoption, usage, health, and expansion to drive outcomes.

Requirements

  • Significant experience in technical, customer-facing roles with a strong technical focus.
  • A track record blending partner or customer ownership with technical depth.
  • Hands-on experience running demos, POCs, or technical workshops with enterprise partners.
  • Fluency discussing APIs, integrations, and troubleshooting L1-style issues.
  • Working understanding of deployment and infrastructure concepts.
  • Demonstrated success identifying and landing expansion in complex accounts.
  • Strong understanding of partner ecosystems and channel business models.
  • Experience engaging both technical stakeholders and executive buyers.
  • Exceptional communication and relationship-building skills.
  • An AI-native operating model with workflows that depend on AI.