Base Salary
$195k - $235k/yr
Responsibilities
- Own a portfolio of strategic infrastructure partners as their technical advisor and strategic relationship owner.
- Manage the full partner lifecycle from onboarding and adoption through enablement, expansion, and advocacy.
- Drive adoption through demos, workshops, deployment architecture guidance, benchmarking, troubleshooting, and best-practice recommendations.
- Lead technical validations and proof-of-concepts for Deepgram models across self-hosted, on-premises, air-gapped, dedicated, and edge deployments.
- Continuously identify partner needs and translate them into actionable requirements for product and engineering.
- Identify expansion opportunities and activate OEM, distributor, marketplace, cloud, and inference-provider channels with Sales.
- Lead executive business reviews and joint planning sessions.
- Support joint go-to-market and co-marketing activities with Marketing, including content, public relations, events, and live demonstrations.
- Represent partner needs internally and influence deployment, self-hosted, security, edge, go-to-market, and partner-support roadmaps.
- Track adoption, usage, health, and expansion, and travel to partner sites and events as needed.
- Build AI-powered tools, agents, and workflows that eliminate recurring work for the team.
Requirements
- Significant technical customer-facing experience, typically roughly seven or more years, in roles such as TAM, solutions or sales engineering, deployment, partner or enterprise customer success, implementation, support, or infrastructure engineering.
- Experience combining partner or customer ownership with solution and deployment design, hands-on troubleshooting, and commercial growth.
- Experience leading enterprise demos, proof-of-concepts, evaluations, or technical workshops.
- Fluency with APIs, integrations, and developer workflows, including troubleshooting first-line technical issues without requiring coding.
- Working knowledge of Docker, Kubernetes, Helm, GPU or accelerator inference, and deployment trade-offs across self-hosted, on-premises, air-gapped, dedicated, and edge environments.
- Demonstrated success identifying and landing expansion in complex enterprise or partner accounts.
- Understanding of partner ecosystems and channel models including resale, referral, integrations, co-marketing, and co-selling.
- Experience engaging technical stakeholders and executive buyers.
- Strong communication, influence, and relationship-building skills across technical and business audiences.
- Experience building a tool, agent, script, or workflow that permanently eliminated recurring work.
- An AI-native operating model with workflows that structurally use AI.
- Preferred experience in machine learning, voice AI, cloud infrastructure, developer-first technologies, GPU or accelerator optimization, confidential computing, edge AI, telephony, CCaaS, CPaaS, channel marketing, technical enablement, automation, scripting, or agent-building.
- Preferred familiarity with quantization, model serving, throughput and latency tuning, benchmarking, trusted execution environments, model security, hardware optimization toolchains, Twilio, or Genesys.
Tech Stack
Categories
About Deepgram
Deepgram is the real-time API platform powering the trillion-dollar Voice AI economy. Backed by a $130M Series C at a $1.3B valuation, Deepgram is trusted by 200,000+ developers and 1,300+ organizations to build Voice AI products, platforms, and autonomous agents with the lowest latency, highest accuracy, and enterprise reliability. Our voice-native foundation models and runtime infrastructure have processed 50,000+ years of audio and over 1 trillion words, making Deepgram the most experienced voice AI platform in the world. Industry-leading models & platform: 👂 Nova-3 — the world’s most accurate real-time speech-to-text model 🔊 Aura-2 — professional, enterprise-grade text-to-speech 💬 Flux — the first Conversational Speech Recognition model designed to handle interruptions 🚀 Voice Agent API — enterprise-ready, real-time conversational AI 🧠 Saga — the Voice OS Beyond core infrastructure, Deepgram is expanding the Voice AI ecosystem through: 💪 Powered by Deepgram, supporting voice products built by leading AI startups and enterprise organizations 🌉 A new Voice AI Collaboration Hub in San Francisco for builders, partners, and the voice community 🍔 The acquisition of OfOne, delivering real-time Voice AI for restaurants and drive-thru operations with 95%+ containment 📃 A growing patent portfolio in Voice AI Much like APIs powered the payments and cloud economies, Deepgram is building the foundation for a trillion-dollar B2B Voice AI economy—centered on the most natural human interface: voice.