NICE

Senior Professional Services Engineer

NICE
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6 hours ago
Singapore, SingaporeSenior

Responsibilities

  • Implement AML and financial crime technology solutions for customer delivery projects.
  • Develop, configure, and support custom components using Java, JavaScript, SQL, scripting, and API integrations.
  • Design and implement integrations with customer systems, internal platforms, and third-party services.
  • Write secure, efficient, maintainable code and support testing, deployment, troubleshooting, and operational readiness.
  • Translate functional and business requirements into technical specifications and implementation tasks.
  • Collaborate with clients and internal business, architecture, product, and project teams throughout delivery.
  • Document technical designs, configurations, code changes, integrations, risks, and resolutions.
  • Build expertise in NiCE Actimize solutions and contribute to knowledge sharing and continuous improvement.

Requirements

  • 8+ years of solution implementation experience in financial services, such as banking, brokerage, or insurance.
  • Experience working with clients in professional services, technology delivery, or enterprise software implementation environments.
  • Strong custom development experience, preferably with Java, plus JavaScript, scripting, and API-based integrations.
  • Strong SQL experience for implementation, troubleshooting, data analysis, and performance tuning using MSSQL, Oracle, or PostgreSQL.
  • Ability to translate functional and business requirements into technical specifications and implementation tasks.
  • Strong English communication, problem-solving, attention to detail, ownership, and independent execution skills.
  • Knowledge of Actimize or similar AML, fraud, compliance, risk, or financial crime solutions is preferred.
  • Experience with AWS, Docker, Kubernetes, YAML manifests, GitHub, Jenkins, CI/CD pipelines, application servers, web servers, Unix environments, and command-line operations is preferred.
  • Interest in AI-enabled delivery automation or tools that improve implementation efficiency is preferred.

Benefits

  • NiCE-FLEX hybrid arrangement with 2 days working from the office and 3 days working remotely each week.
  • Collaborative global work environment with learning, growth, and internal career opportunities across roles, disciplines, domains, and locations.

Tech Stack

Categories

Solutions Engineering
NICE

About NICE

10,000+ employees

NICE builds cloud contact center platforms, customer analytics, and workforce optimization tools for enterprises and public sector agencies, including public safety recording. Its portfolio includes CXone (CCaaS), digital self-service, interaction recording, RPA, and financial crime and compliance solutions through NICE Actimize. Founded in 1986 and headquartered in Hoboken, New Jersey, NICE is a public company traded on NASDAQ under the ticker NICE, serving customers in 150+ countries.

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