Senior Solutions Engineer-ERP (term-limited)
Sound Transit1 day ago
Base Salary
$81k - $186k/yr
Responsibilities
- Implement and configure ERP platform solutions based on business requirements and objectives.
- Design, build, test, debug, document, and maintain integrations with enterprise systems and applications.
- Perform business and process analysis, requirements elicitation, solution design, estimation, and technical documentation.
- Provide application administration, account management, troubleshooting, Level 2 support, monitoring, upgrades, maintenance, and security support.
- Develop test data, scripts, plans, system specifications, architecture documentation, technical manuals, and training materials.
- Coordinate with users, IT teams, vendors, and business stakeholders on implementations, configurations, issue resolution, risks, dependencies, and delivery outcomes.
- Monitor system performance, processors, alarms, patches, and critical updates, including participation in after-hours maintenance when needed.
- Support procurement and implementation of new systems and applications and assist with application license, cost, and budget tracking.
Requirements
- Bachelor’s degree in computer science, information technology, business management, information systems, engineering, or a related field, or an equivalent combination of education and experience.
- Five years of hands-on information technology experience administering enterprise-level networked business applications, including business analysis, requirements design, and process-flow documentation.
- Knowledge of Oracle module implementation and configuration, Oracle Application Framework, Oracle Forms and Reports, Oracle BI Publisher, and Oracle Transactional Business Intelligence.
- Knowledge of business process design, requirements elicitation, disaster recovery, system integration, information security and compliance, ITIL, change management, UI/UX, databases, SQL, schemas, and Agile principles.
- Strong troubleshooting, analytical, communication, presentation, documentation, customer service, and stakeholder-management skills.
- Preferred Oracle Fusion Cloud ERP Process Essentials, Oracle Fusion Cloud ERP Professional, and ITIL v3 or v4 certifications.
- Preferred experience with ServiceNow, prototypes or mock-ups, testing and quality assurance practices, SDLC, product deployment, and product management processes.
- Proficiency with Microsoft Office products including Project, PowerPoint, Excel, and Visio.
Benefits
- Competitive benefits package including medical, dental, vision, disability, life insurance, employee assistance, retirement plans, paid time off, paid holidays, parental leave, pet insurance, and reproductive health support.
- Employees receive a no-cost ORCA card, and eligible employees may receive up to $5,000 annually in tuition reimbursement.
- Three-year term-limited position.
- Hybrid work arrangement requiring at least three days per week in the office.
- Employees may participate in preventative maintenance weekends and after-hours maintenance as needed.
Tech Stack
Categories
Solutions Engineering
About Sound Transit
Sound Transit is the regional transit authority serving the Central Puget Sound, headquartered in Seattle and formed in 1996. It plans, builds, and operates Link light rail, Sounder commuter rail, and ST Express regional bus service funded by voter-approved taxes, fares, and federal grants. The agency is expanding a 116-mile light rail network connecting cities from Everett to Tacoma and east to Bellevue and Redmond.