about 3 hours ago
Responsibilities
- Build end-to-end full-stack features across React/TypeScript frontends and Go backend services.
- Collaborate with Product, Design, and CX Ops to create self-serve and assisted-support experiences.
- Own APIs, service integrations, and UI flows connecting Surfaces with CEE Foundations and Intelligence.
- Drive CX outcomes through experimentation and metrics analysis.
- Lead integration of AI/ML capabilities into customer and agent experiences.
- Participate in on-call duties and mentor engineers on full-stack design and deployment.
Requirements
- 5+ years of software engineering experience with full-stack web applications.
- Proficiency in React (or similar frameworks) with TypeScript and Go for backend API development.
- Experience designing and shipping customer-facing experiences in collaboration with Product and Design.
- Strong background in distributed systems, API design, and operational reliability.
- Experience integrating AI/ML capabilities into production applications.
- Proven ability to deliver measurable product outcomes across cross-functional teams.