Clera

Senior Customer Engineer

Clera
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3 hours ago
Berlin, GermanySenior

Responsibilities

  • Provide technical guidance for deploying, configuring, and optimizing the platform for customers.
  • Troubleshoot PostgreSQL-backed data workflows and frontend/backend code with customers.
  • Help customers use prompting and related AI-driven workflows.
  • Serve as a technical liaison between customers and product and engineering teams.
  • Build customer relationships and communicate feedback to improve the product and documentation.

Requirements

  • At least 2 years of software engineering experience.
  • Familiarity with Postgres.
  • Familiarity with TypeScript, React, Node, and Python.
  • Experience deploying, configuring, and optimizing a software platform for customers.
  • Excellent written and verbal communication skills.
  • Experience helping customers with prompting and related AI-driven workflows.
  • Strong computer science fundamentals and a record of direct business impact through written code.

Benefits

  • On-site work in Berlin, Germany.
  • Compensation details are not disclosed in the posting.

Categories

Solutions Engineering
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