Solutions Architect
Kobie Marketing4 hours ago
Boston, MA, USA +12 moreMid Level / Senior
Responsibilities
- Own discovery and validate business requirements against client objectives and platform capabilities.
- Create and maintain BRDs, SCDs, and Epic/Feature briefs for end-to-end solution traceability.
- Scope standard engagements and coordinate COGS validation across delivery, data, software, customer success, and strategy.
- Align business, product, and technical teams throughout project delivery.
- Represent product and platform expertise in RFPs, RFIs, demos, proposals, and upsell conversations.
- Translate client and market feedback into product roadmap input.
- Maintain solution integrity through launch, identify delivery risks, and coordinate pre-sales-to-delivery handoffs.
- Guide clients and internal teams through scope, cost, and feasibility tradeoffs.
Requirements
- 3–5 years of experience in solutions architecture, business requirements analysis, or technical pre-sales within a technology environment.
- Experience documenting business requirements in BRDs, SCDs, and Epic/Feature briefs.
- Experience validating delivery cost estimates across data/analytics, software, customer success, and strategy workstreams.
- Knowledge of Agile/Scrum, waterfall, and iterative delivery methodologies.
- Experience building solution demos, proposals, and pitch materials for RFP, RFI, and upsell settings.
- Experience coordinating dependencies across marketing, data/analytics, and partner integration workstreams.
- Ability to identify scope drift and delivery risk and develop corrective action plans.
- Preferred: knowledge of loyalty marketing programs and mechanics.
- Preferred: delivery experience in retail, financial services, or travel and hospitality.
- Preferred: familiarity with MarTech platforms, including campaign management, CDP, and personalization tools.
Benefits
- Remote-first, flexible work environment with the ability to work remotely.
- Flexible time off and nine company-wide holidays.
- Diverse benefits supporting growth, development, and personal well-being.
- Travel expected up to once per quarter, with additional travel as needed for business objectives, customer engagements, training, team collaboration, or company events.
- No direct reports; owns end-to-end solution scope and cost alignment for standard engagements.
Categories
Solutions Engineering
About Kobie Marketing
Kobie Marketing builds loyalty program technology and services for large consumer brands across retail, travel, financial services, telecom, and more. Its offering combines strategy consulting, analytics, and the Kobie Alchemy Loyalty Cloud platform to design, operate, and measure customer rewards and engagement programs. Founded in 1990 and headquartered in St. Petersburg, Florida, the privately held company supports enterprise clients with remote-first teams in the U.S. and India.