4 days ago
Yerevan, Armenia or São Paulo, BrazilMid Level
Responsibilities
- Provide expert troubleshooting, proactive issue resolution, and bespoke technical solutions for major advertisers and internal teams.
- Scale complex measurement solutions, including incrementality, advanced tracking, and technical escalation management.
- Build tools, automation, and diagnostic enhancements to streamline data fixes and debugging.
- Communicate partner insights and technical feedback to product, engineering, and business solutions teams.
- Provide technical mentorship and support team success in a globally dispersed environment.
Requirements
- Bachelor’s degree or equivalent practical experience.
- Three years of experience troubleshooting technical issues for internal or external partners or customers.
- Experience with system design or reading code in Java, C++, or Python.
- Experience with client-side web technologies including HTML, CSS, and JavaScript.
- Experience with SQL and relational databases or data warehouses such as BigQuery for log analysis, data validation, and reporting.
- Fluent English and Spanish communication skills; Portuguese fluency is preferred.
- Preferred experience in customer-facing roles and translating technical concepts for non-technical and executive audiences.
- Preferred expertise in Google Analytics, tag implementation, advertising, and conversion tracking ecosystems.
- Working knowledge of Chrome DevTools, HTTP requests and responses, REST APIs, Cookies, LocalStorage, and CSP.
- Proficiency in using AI capabilities, skills, MCPs, custom instructions, and workflow automation for troubleshooting.
Tech Stack
Categories
Solutions Engineering
About Google
Google builds consumer and enterprise software and services including Search, Android, YouTube, Chrome, Maps, Gmail, and Google Cloud. Its business model centers on digital advertising and paid cloud, software, and hardware offerings (e.g., Pixel and Nest) for consumers, developers, and organizations. Founded in 1998 and headquartered in Mountain View, California, Google operates globally as a subsidiary of Alphabet Inc.