Responsibilities
- Own challenging engineering problems from idea through production.
- Help define AI-first product development across UI/UX, product capabilities, and data models.
- Build tooling and feedback systems that make coding agents effective.
- Work with coding agents as a core part of the software development workflow.
- Use engineering judgment to determine when generated output is ready to ship.
Requirements
- Have at least 2 years of experience shipping code at a top-tier engineering organization.
- Have meaningful experience shipping code at a startup or company with high engineering standards.
- Be comfortable using coding agents as a real development workflow rather than only as autocomplete.
- Be excited to work on novel AI problems and take on significant ownership.
- Traditional credentials are not emphasized; user obsession and eagerness to learn are valued.
Benefits
- Flexible working hours and a low-ego, high-trust culture.
- Real scope to shape the product and company at a fast-moving Series A startup.
- Promotions are considered through leadership reviews every six weeks.
- Unrestricted access to AI tools with no usage limits, including Claude Code.
- The whole company travels to Hawaii twice a year for collaborative retreats.
- The recruitment process includes informal conversations and a paid approximately two-day work trial.
- The company is headquartered in Sydney with teams across the US and UK.
Categories
About Lorikeet
Lorikeet is a platform that complex and regulated businesses use to provide their customers with a universal concierge. Lorikeet does this with AI agents that work across voice, chat and email. The agents are built on a unique architecture that focuses on flexibility and the ability to take actions to solve customers’ problems (not just tell them to self serve) in the most challenging circumstances. Our customers include global FinTech, HealthTechs, crypto marketplaces, and other complex businesses. They chose Lorikeet because scaling customer support while maintaining response quality is exceptionally hard. For companies with complex support needs and a focus on customer experience, continuing to throw people at the problem doesn't work, nor does implementing low-quality "help center summary" chatbots. Lorikeet leverages best-in-class AI and a powerful workflow engine to deliver high-quality and scalable support automation at a fraction of the cost of manual solutions. We can solve tickets that involve looking up data, taking actions in your systems, and making complex decisions.