Forward Deployed Engineer - Public Sector, Nonprofit & Education
Salesforce1 day ago
London, United KingdomMid Level
Responsibilities
- Develop AI agents and agentic experiences that take actions for customer organizations.
- Design prompts, reasoning, tool calls, and integrations with customer systems using Agentforce and current LLM techniques.
- Own technical components from architecture through deployment, validation, and production observability.
- Build and integrate data pipelines using Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
- Contribute to proofs of concept and MVPs that move rapidly from concept to deployment.
- Surface platform gaps, edge cases, and field insights to senior builders and the Agentforce product team.
- Translate customer business challenges into deployable agentic solutions with the Strategic Builder.
- Work directly with customers and travel approximately 25% of the time.
Requirements
- 3+ years of software engineering or technical delivery experience and at least one production system experience.
- Fluency in at least one of Python, JavaScript/TypeScript, Java, or Apex.
- Hands-on experience with LLMs and prompt engineering.
- Deep understanding of data modeling, APIs, and integration patterns.
- Ability to collaborate effectively with sales teams and customer architects.
- Ability to ship quality code and evaluate AI outputs with engineering rigor.
- Preferred qualifications include Salesforce platform experience or certifications such as Administrator, Platform Developer I, or Agentforce Specialist.
- Preferred familiarity with LangChain, LlamaIndex, orchestration patterns, Snowflake, Databricks, BigQuery, and customer-facing technical delivery.
Benefits
- Salesforce provides benefits and resources intended to support balance and employee well-being.
- The role involves approximately 25% customer travel and direct customer collaboration.
Tech Stack
Categories
Forward Deployed
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.