Senior Forward Deployed Engineer
AssemblyAIabout 5 hours ago
San Francisco, CA, USASenior / Mid Level
Base Salary
$140k - $240k/yr
Responsibilities
- Serve as the primary point of contact for customers throughout their journey with AssemblyAI.
- Evaluate customer use cases and identify opportunities for voice AI integration.
- Manage a portfolio of technical customers, ensuring timely and high-quality support.
- Lead commercial and project meetings to demonstrate the value of voice AI capabilities.
- Drive growth in customer usage of the API across various product offerings.
- Build strong connections with customers to ensure their long-term success.
- Act as a thought leader and customer advocate, providing insights for the product roadmap.
Requirements
- 4+ years of experience in a technical account management or similar role.
- Preferred experience with SQL, Python, React, and web development frameworks.
- Familiarity with AI/ML tools is a strong plus.
- Passion for AI technology and applying it to real-world challenges.
- Ability to proactively identify integration opportunities and create execution plans.
- Willingness to wear multiple hats and solve customer issues.
- High energy and capability to manage multiple projects simultaneously.
Benefits
- 100% employer-paid benefits.
- Flexibility of being fully remote.
- 401k match up to 4% for US-based full-time team members.