Technical Architect - Slack
Salesforce27 days ago
Base Salary
$149k - $224k/yr
Responsibilities
- Own technical architecture and hands-on implementation for enterprise customer engagements.
- Design and build integrations between Slack, Salesforce products, and third-party systems using APIs, webhooks, and middleware.
- Configure and extend Slack capabilities including Workflow Builder, Slackbot skills, Slack AI, admin APIs, and custom apps.
- Partner with Solution Designers, Delivery Managers, and customer technical stakeholders to validate feasibility, scope effort, and identify risks.
- Create architecture diagrams, integration specifications, configuration documentation, and deployment documentation.
- Lead technical workshops and deep dives with customer engineering and administration teams.
- Ensure solutions follow security, governance, scalability, and maintainability best practices.
- Support post-launch technical adoption through admin enablement, troubleshooting, and platform health checks.
- Build reusable technical patterns, accelerators, and AI-native tooling to improve delivery efficiency.
Requirements
- 8–10+ years of technical architecture, integration engineering, or hands-on technical consulting experience, preferably in SaaS or professional services.
- Hands-on experience building integrations and custom solutions on collaboration, workflow, or CRM platforms.
- Strong working knowledge of Slack capabilities and Salesforce core clouds, Agentforce, or related platforms.
- Experience with API-based architecture and integration patterns including REST, webhooks, event streams, and middleware such as MuleSoft.
- Solid coding or scripting ability with JavaScript/Node, Apex, or Python.
- Strong analytical, problem-solving, communication, collaboration, and technical trade-off skills.
- Working knowledge of, or ability to quickly learn, the Salesforce Delivery Methodology.
- Curiosity, continuous-learning orientation, and willingness to share technical knowledge and reusable patterns.
Benefits
- Salesforce offers time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
- Benefits and resources are positioned to support work-life balance and employee well-being.
- Compensation may include incentive compensation, equity, and benefits as applicable.
Tech Stack
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.