Staff Site Reliability Expert
Lightspeed Commerce, Inc.1 day ago
Auckland, New ZealandStaff+
Responsibilities
- Shape infrastructure reliability, developer experience, and platform capabilities.
- Design and maintain scalable, automated AWS infrastructure using Infrastructure as Code.
- Build tools and platform services that enable product engineers to ship and operate independently.
- Partner with engineering teams to design resilient, secure, and cost-effective systems.
- Improve engineering practices and delivery processes across distributed, cross-functional teams.
- Champion observability, high availability, incident management, and disaster recovery.
- Lead incident response, drive lasting reliability improvements, mentor engineers, and participate in the on-call rotation.
Requirements
- Strong experience operating highly available and scalable production systems on AWS.
- Experience in a SaaS or product-led environment and ability to work cross-functionally through change.
- Strong Infrastructure as Code experience with Terraform and configuration management tooling.
- Experience with Docker, Kubernetes, ECS, and Linux systems.
- Ability to code in Python, Ruby, or Go and write complex Shell scripts.
- Experience with observability, incident management, disaster recovery, security practices, cloud cost optimization, and datastores such as MySQL, PostgreSQL, Redis, or DynamoDB.
- Understanding of Agile, continuous delivery, and testing, with strong communication, judgment, and prioritization skills.
Benefits
- Flexible hybrid workplace with remote work or work from an office.
- Work remotely from anywhere in the world for up to 60 days per year.
- Lightspeed share scheme, unlimited paid time off, health and wellness benefit of $500 per year, and mental health services.
- Paid leave and assistance for new parents, a paid volunteer day, and health insurance coverage options.
- Complimentary breakfast and lunch, office snacks and beverages, secure full-time parking, and subsidized public transportation covering up to 75% of commuting costs.
- Regular company events, a dog-friendly workplace, and a brand-new Auckland office in Newmarket.
- Full-time position with participation in an on-call rotation; criminal record checks are part of the hiring process.
Tech Stack
Categories
DevOpsSite Reliability
About Lightspeed Commerce, Inc.
Lightspeed Commerce builds a cloud-based point-of-sale and commerce platform for retail and hospitality, combining POS, omnichannel e-commerce, inventory, analytics, and integrated payments. It monetizes through software subscriptions and payment processing fees for SMBs and multi-location operators. Founded in 2005 and headquartered in Montreal, the company is publicly traded on the NYSE and TSX and serves merchants in over 100 countries.