Senior Technical Architect
Salesforce1 day ago
Remote, BrazilSenior
Responsibilities
- Design and implement scalable, secure, high-performance Salesforce architectures, integration patterns, data models, and development standards.
- Provide technical leadership, architecture guidance, architecture reviews, code reviews, and technical design assessments.
- Design, configure, deploy, optimize, test, monitor, and govern Salesforce Agentforce AI agents and workflows.
- Integrate Agentforce with Salesforce Flow, Apex, APIs, external enterprise systems, Salesforce Data Cloud/Data 360, knowledge articles, and enterprise data sources.
- Develop Salesforce solutions using Apex, Lightning Web Components, SOQL, Salesforce Flow, REST/SOAP APIs, Sales Cloud, and Service Cloud.
- Design enterprise integrations using MuleSoft, middleware platforms, Platform Events, External Services, and event-driven architecture.
- Establish CI/CD, DevOps, release management, security, governance, and deployment best practices.
- Troubleshoot complex technical and performance issues and lead technical discussions with stakeholders and development teams.
Requirements
- At least 5 years of hands-on Salesforce development, implementation, and architecture experience.
- At least 1 year of hands-on Salesforce Agentforce implementation experience is mandatory.
- Proven experience architecting and deploying Agentforce-powered AI agents in real-world business environments.
- Strong proficiency in Apex, Lightning Web Components, Salesforce Flow, SOQL, and Salesforce APIs.
- Experience with Salesforce Sales Cloud, Service Cloud, enterprise integrations, API-based architectures, security architecture, sharing models, and data governance.
- Working knowledge of Salesforce Data Cloud/Data 360, Prompt Builder, and Einstein Trust Layer.
- Experience with technical solution design, architecture documentation, stakeholder communication, and independently guiding development teams.
- Preferred Salesforce Certified Application Architect or System Architect, Agentforce Specialist, or Platform Developer I/II certification.
- Preferred experience with MuleSoft, enterprise integration frameworks, generative AI, LLM-based solutions, RAG, multi-agent orchestration, AI governance, and responsible AI practices.
Benefits
- Salesforce provides benefits and resources intended to support balance and employee well-being.
- The posting includes reasonable accommodation support during the application and recruiting process.
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.