Principle Engineer, Customer Engineering
HARMAN InternationalResponsibilities
- Act as the primary electrical and software engineering interface between Harman and its automotive customers.
- Coordinate internal alignment meetings so customer needs are understood and addressed.
- Track, drive, and close technical issue analysis and troubleshooting activities.
- Facilitate resolution of technical problems by engaging appropriate subject matter experts.
- Investigate and resolve urgent issues reported by customer manufacturing plants and dealership service centers.
- Support customer engineering, vehicle builds, calibration, validation, launches, software releases, and product upgrades.
Requirements
- Bachelor’s degree in engineering.
- At least six years of automotive engineering experience.
- Familiarity with automotive electronics and/or ADAS.
- Knowledge of automotive electrical and software engineering, product development, testing, and release processes.
- Experience solving complex technical issues involving electronic products integrated into vehicles.
- Ability to communicate complex situations effectively with internal and external stakeholders.
- Ability to work autonomously with limited guidance or supervision.
- Excellent communication and interpersonal skills.
- Willingness to work in customer offices and manufacturing facilities.
- Preferred qualifications include automotive Tier 1 experience, ADAS design experience, customer-language and cultural familiarity, and direct experience with the applicable customer.
Benefits
- Flexible work environment with full-time remote work one day per week for eligible positions.
- Employee discounts on Harman and Samsung products, including JBL, Harman Kardon, and AKG.
- Training opportunities through Harman University.
- Competitive wellness benefits.
- Access to the Harman Campus Fitness Center and cafeteria.
- Be Brilliant employee recognition and rewards program.
- Inclusive environment supporting professional and personal development.
- Travel may be required, and the role may involve working at customer offices or manufacturing facilities.
Tech Stack
Categories
About HARMAN International
Headquartered in Stamford, Connecticut, HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 50 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics Co., Ltd. HARMAN is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!