2 months ago
Base Salary
$208k - $260k/yr
Responsibilities
- Partner with Product and Engineering teams to bring new products and features to market and prioritize customer requirements
- Independently handle enterprise-scale customers and partners
- Serve as the functional and technical specialist for customer, partner, and Ripple business objectives
- Design, deploy, and drive successful usage of new solutions
- Break project objectives into manageable tasks and guide internal and external resources
- Own the full delivery lifecycle, including training, meetings, configuration testing, and launch support
- Guide customers and partners toward maximum implementation benefits
- Travel to customer and partner locations for work-related engagements
Requirements
- 10+ years of IT or software experience
- Experience delivering software solutions with major global organizations and industry groups
- Strong understanding of network principles and design, including financial-services networks
- Institutional crypto custody solutions experience is a significant advantage
- Understanding of market dynamics, customer challenges, and relevant technological advancements
- Ability to analyze and resolve technical issues at the network, database, and/or application level
- Hands-on software development experience, ideally writing production-grade code
- Ability to lead others, build customer and partner trust, and drive software integration engagements
Benefits
- Professional development budget
- Flexible in-office collaboration with managers and teams deciding which 10+ days per month to work in the office
- Healthcare, retirement, family-forming, and family-support benefits
- Employee giving match
- Mobile phone stipend
- R&R days, vacation policy, parental leave, and family-planning benefits
- Wellness reimbursement and weekly onsite and virtual programming
- Catered lunches, stocked kitchens, and company events
- 20–30% work-related travel to customer and partner locations
- Full-time employee benefits apply
Categories
Solutions Engineering
About Ripple
Using proven crypto and blockchain technology honed over a decade, Ripple’s enterprise-grade solutions are faster, more transparent, and more cost-effective than traditional financial services. Our customers use these solutions to source crypto, facilitate instant payments, empower their treasury, engage new audiences, lower capital requirements, and drive new revenue. Founded in 2012, Ripple's vision is to enable a world where value moves as seamlessly as information flows today—an Internet of Value. Ripple is the only enterprise blockchain company today with products in commercial use. Ripple’s global payments network includes over 300 customers across 40+ countries and six continents.