3 months ago
Base Salary
$208k - $260k/yr
Responsibilities
- Partner with Product and Engineering teams to bring new products and features to market and prioritize customer requirements
- Independently handle enterprise-scale customers and partners
- Serve as the functional and technical specialist for customer, partner, and Ripple business objectives
- Design, deploy, and drive successful usage of new solutions
- Break project objectives into manageable tasks and guide internal and external resources
- Own the full delivery lifecycle, including training, meetings, configuration testing, and launch support
- Guide customers and partners toward maximum implementation benefits
- Travel to customer and partner locations for work-related engagements
Requirements
- 10+ years of IT or software experience
- Experience delivering software solutions with major global organizations and industry groups
- Strong understanding of network principles and design, including financial-services networks
- Institutional crypto custody solutions experience is a significant advantage
- Understanding of market dynamics, customer challenges, and relevant technological advancements
- Ability to analyze and resolve technical issues at the network, database, and/or application level
- Hands-on software development experience, ideally writing production-grade code
- Ability to lead others, build customer and partner trust, and drive software integration engagements
Benefits
- Professional development budget
- Flexible in-office collaboration with managers and teams deciding which 10+ days per month to work in the office
- Healthcare, retirement, family-forming, and family-support benefits
- Employee giving match
- Mobile phone stipend
- R&R days, vacation policy, parental leave, and family-planning benefits
- Wellness reimbursement and weekly onsite and virtual programming
- Catered lunches, stocked kitchens, and company events
- 20–30% work-related travel to customer and partner locations
- Full-time employee benefits apply
Categories
Solutions Engineering
About Ripple
Ripple builds enterprise blockchain-based payments, treasury, and crypto liquidity products for banks, payment providers, businesses, and governments. It licenses software and provides network services that power cross-border transfers (including On-Demand Liquidity using XRP) and offers a CBDC platform for central banks. Founded in 2012 and headquartered in San Francisco, Ripple serves over 300 customers across more than 40 countries.