about 13 hours ago
Miami, FL, USAMid Level / Senior
H1B Sponsor
Base Salary
$100k - $125k/yr
Responsibilities
- Deploy and configure Outreach’s AI Revenue Agents in real customer environments.
- Partner with Sales, Marketing, and RevOps stakeholders to understand business processes.
- Adapt agent capabilities to customer-specific use cases using prompts and data integrations.
- Build and document repeatable implementation patterns and success criteria.
- Provide structured feedback to Product and Engineering based on customer insights.
- Support customer readiness and change management with training and documentation.
Requirements
- 5+ years in customer-facing implementation or deployment roles.
- Experience with AI/ML systems, LLMs, or prompt engineering is a plus.
- Technical experience with SaaS integrations, APIs, and CRM systems.
- Strong understanding of sales workflows like prospecting and pipeline management.
- Ability to translate complex business processes into executable deployment plans.
- Strong communication skills for cross-functional collaboration.
- Experience working in Agile or iterative implementation models.
- A hybrid of technical implementer and functional GTM strategist.
- Comfortable working directly with revenue teams.
- Curious and customer-obsessed with a passion for AI applications.
Benefits
- Flexible time off.
- 401k to help you save for the future.
- Generous medical, dental, and vision coverage for employees and dependents.
- Parental leave program with options for a paid night nurse.
- Infertility and assisted reproductive services benefit.
- Employee referral bonuses.
- Snacks and beverages in the office, along with fun events.
- Diversity and inclusion programs promoting employee resource groups.