Base Salary
$100k - $125k/yr
Responsibilities
- Deploy and configure Outreach’s AI Revenue Agents in real customer environments.
- Partner with Sales, Marketing, and RevOps stakeholders to understand business processes.
- Adapt agent capabilities to customer-specific use cases using prompts and data integrations.
- Build and document repeatable implementation patterns and success criteria.
- Provide structured feedback to Product and Engineering based on customer insights.
- Support customer readiness and change management with training and documentation.
Requirements
- 5+ years in customer-facing implementation or deployment roles.
- Experience with AI/ML systems, LLMs, or prompt engineering is a plus.
- Technical experience with SaaS integrations, APIs, and CRM systems.
- Strong understanding of sales workflows like prospecting and pipeline management.
- Ability to translate complex business processes into executable deployment plans.
- Strong communication skills for cross-functional collaboration.
- Experience working in Agile or iterative implementation models.
- A hybrid of technical implementer and functional GTM strategist.
- Comfortable working directly with revenue teams.
- Curious and customer-obsessed with a passion for AI applications.
Benefits
- Flexible time off.
- 401k to help you save for the future.
- Generous medical, dental, and vision coverage for employees and dependents.
- Parental leave program with options for a paid night nurse.
- Infertility and assisted reproductive services benefit.
- Employee referral bonuses.
- Snacks and beverages in the office, along with fun events.
- Diversity and inclusion programs promoting employee resource groups.
About Outreach
Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. To learn more, please visit www.outreach.ai