
ServiceNow Developer 100% (f/m/d)
Julius Baer3 months ago
Madrid, SpainMid Level
Responsibilities
- Design, develop, and maintain ServiceNow solutions for business request catalogues and case-management ticketing systems.
- Develop self-service portal components, including custom widgets and forms.
- Create and optimize reusable client- and server-side scripts such as Script Includes, Business Rules, and Client Scripts.
- Implement integrations to streamline onboarding and request processes.
- Prioritize out-of-the-box ServiceNow functionality and minimize customizations for sustainable, upgrade-safe solutions.
- Gather stakeholder requirements, translate business needs into technical designs, and deliver appropriate solutions.
- Support testing, documentation, deployment, troubleshooting, root-cause analysis, and fixes across development, test, and production environments.
- Identify process-improvement and automation opportunities while following ITSM, enterprise architecture, change-management, and configuration-management practices.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Minimum 3 years of preferred hands-on ServiceNow development experience.
- Solid understanding of JavaScript, Glide API, REST web services, and Kafka streaming.
- Experience with Service Portal development, widget creation, and front-end customizations.
- Familiarity with ITIL processes and ServiceNow Incident, Request, and Case Management modules.
- Knowledge of integration patterns including MID Server and SOAP/REST APIs, plus data migration techniques.
- ServiceNow Certified System Administrator certification is required; Application Developer or Implementation Specialist certification is highly desirable.
- Strong problem-solving, communication, collaboration, quality, security, scalability, and maintainable-code skills.
- Awareness of security and compliance standards applicable to financial-services environments.
Tech Stack
Categories
About Julius Baer
Julius Baer is a Swiss private banking group providing wealth management, investment advisory, and custody services to high- and ultra-high-net-worth clients and family offices. It earns fees and commissions on assets under management, plus trading, custody, and lending income. Founded in 1890 and headquartered in Zurich, it operates in about 25 countries across roughly 60 locations, with notable hubs in Geneva, London, Hong Kong, Singapore, and Dubai.