ServiceNow Developer 100% (f/m/d)

2 hours ago

Madrid, SpainMid Level

Responsibilities

Design, develop, and maintain ServiceNow solutions for business request catalogues and case-management ticketing systems.
Develop self-service portal components, including custom widgets and forms.
Create and optimize reusable client- and server-side scripts such as Script Includes, Business Rules, and Client Scripts.
Implement integrations to streamline onboarding and request processes.
Prioritize out-of-the-box ServiceNow functionality and minimize customizations for sustainable, upgrade-safe solutions.
Gather stakeholder requirements, translate business needs into technical designs, and deliver appropriate solutions.
Support testing, documentation, deployment, troubleshooting, root-cause analysis, and fixes across development, test, and production environments.
Identify process-improvement and automation opportunities while following ITSM, enterprise architecture, change-management, and configuration-management practices.

Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
Minimum 3 years of preferred hands-on ServiceNow development experience.
Solid understanding of JavaScript, Glide API, REST web services, and Kafka streaming.
Experience with Service Portal development, widget creation, and front-end customizations.
Familiarity with ITIL processes and ServiceNow Incident, Request, and Case Management modules.
Knowledge of integration patterns including MID Server and SOAP/REST APIs, plus data migration techniques.
ServiceNow Certified System Administrator certification is required; Application Developer or Implementation Specialist certification is highly desirable.
Strong problem-solving, communication, collaboration, quality, security, scalability, and maintainable-code skills.
Awareness of security and compliance standards applicable to financial-services environments.

5,001-10,000 employees