over 3 years ago
Hyderābād, IndiaSenior
Responsibilities
- Develop and maintain monitoring and alerting systems to detect and resolve production issues proactively.
- Analyze system performance and existing problems and design scalable, reliable, and maintainable improvements.
- Troubleshoot and resolve incidents, outages, and operational issues across distributed systems.
- Automate routine system-management tasks using scripts and tools to improve efficiency and reduce downtime.
- Support monitoring, operational processes and tools, architecture, and root cause analysis.
- Monitor and act on alerts to help prevent production outages.
- Create and maintain runbooks and standard operating procedures for supported platform features.
Requirements
- 4–6 years of systems administration experience handling large-scale distributed-system software deployments in cloud or on-premises environments.
- Strong cloud management foundation and preferred hands-on AWS and AWS CLI experience.
- Proficiency with Unix shells, Linux, Python, and Go.
- Experience with MySQL or PostgreSQL databases.
- Experience with observability practices and tools including Prometheus and Grafana.
- Experience troubleshooting and resolving incidents.
- Experience with Kubernetes, containers, CI/CD systems such as Jenkins and ArgoCD.
- Understanding of networking concepts including firewalls, connectivity, routing, iptables, and subnet configuration.
- Experience with API gateway and proxy systems such as Kong and Nginx.
- Experience with security best practices and technologies.
- Excellent debugging, troubleshooting, collaboration, interpersonal, and written communication skills.
- BS degree in Computer Science or a related technical field involving coding, or equivalent practical experience.
Tech Stack
Categories
DevOpsSite Reliability
About Zeta
Zeta builds a cloud‑native, API‑first banking platform that covers issuer processing, core banking, and digital banking for banks, credit unions, and fintechs. It sells enterprise software and services that help institutions launch and manage cards, loans, and deposit products. Founded in 2015 and headquartered in San Francisco, the privately held company powers programs across multiple countries, with customers having issued over 25 million cards on its platform.