Lead Software Engineer
Ecolab Inc.3 days ago
Bengaluru, IndiaStaff+
Responsibilities
- Design, develop, configure, implement, and maintain ServiceNow applications and integrations.
- Customize ServiceNow applications using Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer.
- Develop and support ServiceNow modules including ITSM, CSM, APO, MCO, Finance Management, and Employee Center.
- Build and maintain REST, SOAP, MID Server, and IntegrationHub integrations.
- Create and manage Service Catalog items, workflows, Flow Designer processes, ETL, IntegrationHub, and DataFabric/Zero Copy Connectors.
- Perform unit testing, debugging, troubleshooting, platform upgrades, patches, and releases.
- Collaborate with architects, business analysts, and stakeholders to gather requirements and deliver scalable, secure solutions.
- Maintain technical documentation and knowledge articles while following SDLC, Agile/Scrum, and change management processes.
Requirements
- At least 7 years of ServiceNow experience, including at least 6 years of hands-on ServiceNow development experience.
- Strong JavaScript skills and experience with REST/SOAP APIs and server-side and client-side integrations.
- In-depth knowledge of ServiceNow platform architecture, ACLs, roles, and security best practices.
- Experience with Finance Management and MCO processes, including Source-to-Pay, Order-to-Cash, accounts payable, and accounts receivable.
- Familiarity with CMDB, Discovery, and ITSM; ITOM and HRSD experience is a plus.
- Experience working in Agile/Scrum environments and supporting global enterprise environments.
- Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
- Preferred qualifications include ServiceNow CSA, CAD, CSM, ITSM, or MCO certifications; Performance Analytics and Reporting; UI Builder, Service Portal, and Workspace configuration; DevOps, CI/CD, and ATF exposure; and cloud experience with AWS, Azure, or SAP.
Tech Stack
Categories
About Ecolab Inc.
Ecolab Inc. builds and sells water treatment chemicals and equipment, hygiene and infection-prevention products, and on-site service and digital monitoring for industrial and institutional customers. A NYSE-listed public company founded in 1923 and headquartered in St. Paul, Minnesota, it serves food, healthcare, life sciences, hospitality, manufacturing, and energy markets worldwide; its portfolio includes Nalco Water and, in data centers, CoolIT liquid-cooling solutions.