Uniphore

Senior Forward Deployed Engineer

Uniphore
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2 months ago
London, United KingdomSenior

Responsibilities

  • Lead technical solution design and implementation for large-scale Agentic AI and Knowledge AI solutions.
  • Act as the primary technical point of contact during solution development and post-deployment optimization.
  • Own projects end-to-end, including integration design, agent workflows, and full-stack delivery.
  • Customize platform components by integrating APIs, building reusable tooling, and extending platform logic.
  • Collaborate with customers and cross-functional internal teams to ensure solution success.
  • Provide feedback to Platform Engineering and Product on feature gaps and customer pain points.
  • Create reusable assets, frameworks, documentation, and technical best practices to accelerate delivery.
  • Champion observability, monitoring, versioning, and telemetry for trustworthy and auditable AI agents.
  • Stay current on RAG, LLM and SLM advancements, Agentic AI tooling, vector and graph databases, multimodal systems, evaluation frameworks, infrastructure trends, fine-tuning, security, and guardrails.

Requirements

  • Undergraduate, master's degree, or PhD in Computer Science or Data Science.
  • At least 4 years of engineering experience, including at least 2 years in customer-facing or field roles.
  • Proven experience building and deploying AI/ML or data-intensive applications in production.
  • Deep full-stack development skills with Python, Node.js or Go, and React or Vue.
  • DevOps experience with Docker and Kubernetes.
  • Experience building data pipelines and integrating enterprise systems through REST, Python, SQL, GraphQL, and webhooks.
  • Expertise with LLMs, prompt engineering or tuning, vector databases, RAG pipelines, and agent or workflow orchestration.
  • Knowledge of SLM fine-tuning and distillation is advantageous.
  • Experience with Agentic development platforms and delivering enterprise Agentic AI solutions is advantageous.
  • Ability to translate ambiguous customer needs into actionable engineering plans.
  • Strong leadership, mentoring, project ownership, communication, and cross-functional collaboration abilities.

Benefits

  • Location preference is London, UK.
  • Uniphore is an equal opportunity employer committed to diversity in the workplace.

Categories

Forward Deployed
Uniphore

About Uniphore

501-1,000 employees
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