5 months ago
Base Salary
$150k - $205k/yr
Responsibilities
- Lead end-to-end technical implementations with strategic customers from discovery through successful adoption.
- Understand customer technology stacks, integration goals, data models, and constraints, and recommend maintainable and scalable approaches.
- Write production-quality code in customer codebases when needed.
- Partner with the core engineering team to identify product gaps, bugs, and recurring implementation patterns.
- Create reusable documentation, examples, playbooks, and product contributions from customer learnings.
- Provide white-glove technical support and act as a trusted partner to customer engineering and product teams.
Requirements
- Have 4+ years of software engineering, solutions engineering, or customer-facing technical experience.
- Write production-quality code and work effectively in unfamiliar codebases.
- Have direct experience working with customers to solve technical problems and deliver outcomes.
- Understand APIs, integrations, distributed systems, or cloud-based architectures.
- Communicate clearly with technical and non-technical stakeholders.
- Take ownership of outcomes from discovery through delivery.
- Experience with developer tools, infrastructure platforms, enterprise software, or AI-native products is preferred.
- Familiarity with CRM, ERP, fintech, or other business systems is a bonus.
Benefits
- Competitive salary and meaningful equity.
- Medical, dental, and vision insurance, with an optional HSA.
- 401(k) with company match.
- Commuter benefits.
- Free team lunch on in-office days.
- Flexible PTO with 2–4 weeks recommended, plus 11 company holidays and separate paid sick leave.
- Paid parental leave of 16 weeks for birthing parents and 8 weeks for non-birthing parents, covering birth, adoption, foster care, and surrogacy.
- Up to 10 paid days of compassionate leave for family building, loss, caregiving, and other major life events.
- Team socials and retreats.
Categories
Forward Deployed
