3 days ago
San Francisco, CA, USA or New York, NY, USAMid Level
H1B sponsor
Base Salary
$140k - $200k/yr
Responsibilities
- Understand customer goals, workflows, and AI visibility challenges.
- Translate ambiguous customer needs into concrete, measurable agent-based use cases.
- Design agents for AI visibility alerts, competitor ranking, content gaps, content drafting, and content optimization.
- Configure and build agents by connecting workflow nodes, APIs, data sources, and outputs.
- Rapidly prototype and deploy customer solutions in a forward-deployed model.
- Own deployments end to end where possible and scope or hand off deeper technical work to Engineering.
- Serve as the primary post-sale partner for Agents customers during deployment.
- Document repeatable deployment patterns and provide Product and Engineering feedback on roadmap priorities.
Requirements
- Experience in client-facing consulting, solutions, strategy, implementation, or customer-success roles.
- Strong problem-framing skills and the ability to turn vague goals into concrete plans.
- Technical fluency with low-code or no-code tools, workflows, scripts, or APIs without needing to be a full-time engineer.
- Hands-on experimentation with AI tools, agents, or automation systems.
- Ability to communicate clearly between customers and engineers and own outcomes end to end.
- Relevant backgrounds may include strategy consulting with technical projects, solutions architecture, forward-deployed engineering, or building internal tools.
- Experience with Cursor or Claude Code is helpful but not required.
Benefits
- On-site work in the NYC or San Francisco office.
- Equity and a full range of benefits and perks are included in the total compensation package.
Categories
Forward Deployed
About Profound
Profound builds a SaaS marketing intelligence platform that helps enterprise brands measure and improve how they appear in AI-driven discovery across tools like ChatGPT and Perplexity. The product delivers real-time visibility analytics, competitive intelligence, and optimization insights for search-like AI channels. The company is privately held, headquartered in New York, and is Series C–funded.