Specialist Solution Engineer
Salesforce2 months ago
Buenos Aires, Argentina +3 moreMid Level
Responsibilities
- Act as a subject matter expert for Agentforce IT Service and explain its value and integration within the broader Salesforce portfolio.
- Demonstrate and evangelize conversational support, incident management automation, unified service workflows, CMDB capabilities, and AI-assisted IT operations.
- Identify innovative solutions and approaches that support sales growth for emerging Salesforce products.
- Help customers understand how Agentforce IT Service can automate IT tasks and improve employee and IT-team productivity.
Requirements
- Portuguese, Spanish, and English fluency is required.
- Strong technical communication, customer-facing presentation, solution articulation, and innovation skills are expected.
Benefits
- Salesforce provides benefits and resources intended to support balance and employee well-being.
- Salesforce provides reasonable accommodations during the application and recruiting process upon request.
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.