Lead Solutions Engineer (Remote)

3 months ago

Remote, WorldwideStaff+

Responsibilities

Serve as the primary technical escalation point for global premium publishers and resolve complex integration issues.
Lead technical implementation calls, troubleshooting sessions, product walkthroughs, and onboarding for Brazilian customers in Portuguese.
Implement MonetizeMore tools such as PubGuru and Advanced Ads for high-value accounts.
Write and debug custom JavaScript, HTML, and API integrations for customer websites and mobile apps.
Advise customers and internal Business Development and Account Management teams on configurations that improve ad revenue.
Translate complex ad-tech concepts into clear recommendations for non-technical customers.
Convert customer friction points and feature requests into structured technical requirements for Product and Engineering teams.

5+ years of experience in a technical client-facing role such as Solutions Engineer, Solutions Architect, Technical Account Manager, or customer-facing Support Engineer.
Native or professional fluency in Portuguese and excellent English communication skills.
Strong practical knowledge of JavaScript, HTML, CSS, and HTTP/network protocols.
Proficiency with Chrome DevTools for debugging script execution, layout shifts, and page latency.
Strong technical problem-solving, customer communication, and consultation skills.
Prior experience with Google Ad Manager, Prebid.js, Header Bidding, SDK integrations, or Google Publisher Tags is highly preferred.
Successful applicants who pass resume screening must complete a TestDome assessment.

Fully remote work from anywhere in the world with location autonomy and a flexible schedule.
Professional development opportunities, learning allowances, and career growth.
Work in a global, culture-focused organization with direct impact on a growing company.

51-200 employees