2 months ago
Base Salary
$182k - $226k/yr
Responsibilities
- Partner with Sales to communicate Grafana’s value proposition, vision, and strategy to customers
- Own technical customer engagements and help close high-velocity opportunities
- Deliver product and technical presentations to prospective and existing customers
- Provide technical evaluations, hands-on enablement, and ongoing customer interaction
- Communicate customer and competitive feedback to internal teams and drive product conversations based on customer needs
- Create documentation, blog posts, videos, knowledge base articles, and other enablement materials
Requirements
- 5+ years of technical pre-sales experience, ideally with open-source technologies or in the metrics and monitoring space
- Technical mindset with strong interest in solving customer challenges and growing technically
- Excellent written and oral communication skills for articulating product value and technical advantages
- Ability to collaborate effectively with international teams in a remote-first environment
- Strong judgment, collaboration, leadership, initiative, creativity, and self-motivation
- Candidates may also bring recent coding bootcamp experience or previous post-sales or engineering experience
Benefits
- 100% remote work arrangement with a global team
- In-person onboarding
- 30 days of annual leave per year, including 3 Grafana Shutdown Days
- Career growth pathways and an empowered, high-trust culture
- Restricted Stock Units (RSUs) are included, though compensation details are not treated as base salary
Tech Stack
Grafana
Categories
Solutions Engineering
About Grafana
Grafana Labs builds open-source observability tools and a managed SaaS, Grafana Cloud, used by engineering and SRE teams to monitor, visualize, and analyze telemetry. Its products include Grafana dashboards plus Loki (logs), Tempo (traces), and Mimir (metrics), offered as cloud subscriptions and enterprise software. Privately held and headquartered in New York, it serves customers such as Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce.