3 months ago
Base Salary
$160k - $180k/yr
Responsibilities
- Lead enterprise implementations from discovery through post-go-live.
- Align cross-functional teams and manage project delivery, risks, and change.
- Conduct operational audits to identify workflow gaps and automation opportunities.
- Design scalable, configurable solutions using Tennr’s platform and APIs.
- Reimagine processes using automation best practices rather than replicating legacy systems.
- Collaborate with Product, Engineering, and Sales to shape solutions and delivery scope.
- Maintain documentation, enable knowledge transfer, and improve internal delivery tools.
- Support sales strategy, mentor junior team members, and influence the product roadmap.
Requirements
- At least 3 years of experience in enterprise SaaS delivery or solution design.
- A degree or minor in Computer Science, Engineering, or a related technical field is strongly preferred.
- Strong understanding of APIs, systems integration, and technical architecture.
- Proven ability to lead complex technical engagements with large enterprise customers.
- Ability to communicate technical concepts to executive and technical audiences.
- Experience navigating complex organizational structures and aligning cross-functional stakeholders.
- Strong problem-solving skills focused on strategic, scalable solutions.
- Business acumen and domain fluency, ideally in healthcare or similarly complex industries.
- Comfort with ambiguity and fast-paced, unstructured environments.
- Demonstrated ability to mentor others and contribute to team-wide best practices.
- High ownership, urgency, proactive judgment, resourcefulness, and impact orientation.
- Familiarity with workflow automation, RPA, or enterprise integration platforms such as MuleSoft or Workato is a plus.
- Background in consulting, solution architecture, or technical customer success is a plus.
- Experience in startup environments or scaling delivery functions is a plus.
Benefits
- Hybrid work arrangement with four days per week in the Chelsea office
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer-funded 401(k) match
- Competitive parental leave
- Free lunch and an office pantry stocked with snacks
Categories
Forward DeployedSolutions Engineering
About Tennr
Tennr builds an AI-powered operations platform for U.S. healthcare providers that automates referral intake, document processing, and payer requirements to reduce delays and denials. Using proprietary vision-language models trained on service-to-payer criteria, it routes patients, prepares paperwork, and helps practices get reimbursed. Founded in 2021 and headquartered in New York, the privately held company sells its software to health systems and specialty practices.