Senior Salesforce Developer
London Stock Exchange Group2 days ago
London, United KingdomSenior
Responsibilities
- Own Salesforce platform strategy, administration, governance, architecture, security, data quality, performance, and operational health.
- Provide technical leadership for Salesforce configuration, optimization, capacity planning, technical debt remediation, and platform standards.
- Oversee Level 2 and Level 3 support, incident resolution, root-cause investigations, corrective actions, service resilience, and continuous improvement.
- Lead requirements analysis, solution design, CRM enhancements, transformational initiatives, automation, customer engagement, and AI adoption.
- Manage Salesforce releases, deployments, upgrades, CI/CD processes, testing strategies, environment management, and production readiness.
- Own Salesforce security controls, access management, audit engagements, compliance activities, documentation, and governance frameworks.
- Partner with senior stakeholders, internal technology teams, vendors, and Salesforce support, and mentor team members.
- Evaluate and implement Salesforce capabilities including Agentforce, Einstein AI, Data Cloud, and other platform technologies.
Requirements
- Extensive experience administering, supporting, and enhancing enterprise-scale Salesforce environments.
- Strong expertise in Salesforce architecture, security and sharing models, data management, governance, Flow, automation, reports, dashboards, and advanced platform capabilities.
- Proven experience leading complex CRM initiatives, platform enhancements, transformational programs, and critical production platforms in regulated enterprises.
- Experience influencing senior stakeholders, providing strategic technology direction, managing vendors, and leading or mentoring teams.
- Experience with Salesforce Service Cloud, Sales Cloud, Experience Cloud, Data Cloud, Agentforce, Einstein AI, integrations, APIs, middleware, and enterprise data management.
- Experience with DevOps, CI/CD pipelines, GitLab, JIRA, ServiceNow, deployment automation, and Salesforce development practices.
- Working knowledge of Apex and Lightning Web Components.
- Experience defining platform roadmaps, governance frameworks, operating models, and future-state architectures.
- Degree in Information Technology, Computer Science, Engineering, Business Information Systems, or equivalent industry experience.
- Preferred certifications include Salesforce Certified Administrator, Advanced Administrator, Platform App Builder, Business Analyst, Service Cloud Consultant, AI Associate or AI Specialist, and Application Architect.
Benefits
- Healthcare, retirement planning, paid volunteering days, wellbeing initiatives, and other tailored benefits and support are offered.
- The role is part of a collaborative, creative, innovation-focused culture at a global organization operating across 65 countries.
- LSEG offers equal-opportunity employment and reasonable accommodations for religious practices, mental health needs, and physical disabilities.
Categories
About London Stock Exchange Group
London Stock Exchange Group (LSEG) provides market infrastructure, financial data, and analytics to banks, asset managers, and corporations. Its businesses span capital markets (London Stock Exchange), post-trade clearing (LCH), and information services including FTSE Russell indices and the Refinitiv data platform, funded by transaction fees, subscriptions, and licensing. Headquartered in London and publicly listed on the LSE, the group serves global customers seeking trading, clearing, benchmarks, and enterprise data solutions.