11 days ago
Lisbon, PortugalStaff+
Responsibilities
- Lead the design, customization, development, and optimization of complex CRM and digital solutions.
- Ensure architectural integrity, scalability, maintainability, and consistency throughout the software development lifecycle.
- Provide technical guidance and mentorship to junior engineers.
- Develop and maintain software architecture documentation.
- Participate in project planning and estimation activities and lead project development.
- Integrate CRM platforms with other systems using APIs and resolve complex technical issues.
- Query and analyze customer data for extraction, reporting, segmentation, lifecycle management, and personalization.
- Act as a subject matter expert for client work and pitches and contribute to team vision and strategy.
- Drive continuous improvement initiatives within the development team.
Requirements
- At least 4 years of experience with CRM systems such as Salesforce, HubSpot, or Microsoft Dynamics.
- Ability to implement efficient, scalable, and maintainable CRM solutions, including backend and frontend work.
- Strong programming skills in APEX, C#, .NET, or other scripting and automation technologies.
- Strong understanding of REST and SOAP APIs for CRM integrations.
- Experience querying databases and analyzing customer data.
- Experience with Excel, Power BI, Tableau, or similar data analysis and reporting tools.
- Experience leading and managing project development in Agile or Scrum environments.
- Experience with CI/CD and version control tools such as GitHub, GitLab, Bitbucket, or Jenkins.
- Strong troubleshooting, debugging, problem-solving, organizational, and prioritization skills.
- Additional project experience with Industry Clouds is advantageous.
- Ability to work independently and collaboratively while guiding junior team members.
Benefits
- Hybrid work arrangement in Lisbon, combining flexibility with in-person collaboration and an expectation of one day per week or four days per month in the office.
- Adaptable working hours and home office options.
- Competitive salary, volunteer days, wellness days, modern offices, and a multicultural work environment.
- Training, mentorship, growth opportunities, and access to projects across the dentsu network.
- Inclusive and supportive culture with international collaboration and purpose-driven projects.
- Permanent, full-time employment.
Tech Stack
C#Jenkins.NETSOAP
Categories
About Dentsu
We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next.