3 months ago
Japan (city not specified)Senior
Responsibilities
- Analyze complex, cross-functional customer business and technology challenges and design and implement solutions combining Box Platform with external SaaS platforms.
- Lead technology engagements involving SSO integration, Shuttle data migration, Box internal data analysis, custom application development, and QA response.
- Define project objectives, architecture, scope, deliverables, schedules, risks, and execution plans, and independently drive engagements through completion.
- Own requirements definition, reporting, issue resolution, and stakeholder communication with executives and technical teams.
- Track and communicate technology trends including BoxAI, RAG, Agentic RAG, and AI coding, and share solution examples internally and externally.
- Provide customer feedback to product teams and initiate internal tools and operational-efficiency improvement projects.
Requirements
- Hands-on implementation experience with REST API, SDK, OAuth, SAML, and SaaS integrations.
- Ability to write and validate code in at least one language such as JavaScript, Python, or Java.
- At least five years of practical experience as a senior sales engineer or solutions architect at a SaaS vendor such as Salesforce, ServiceNow, Microsoft, or AWS, or in a cloud/DX division of a major systems integrator.
- Experience with enterprise engagements and the ability to structure ambiguous problems and make decisions with incomplete information.
- Deep expertise in at least one relevant area such as SSO integration, data migration, or integrations with Salesforce, ServiceNow, Databricks, or Snowflake.
- Ability to proactively identify latent customer needs, propose solutions, lead stakeholders, and complete difficult engagements.
- Practical experience using AI development environments such as BoxAI, Cursor, Claude Code, or GPT Enterprise; knowledge of RAG, Agentic RAG, or AI coding is preferred.
- Advanced Japanese customer-facing and facilitation skills, plus English ability for collaboration with global product teams and technical documentation.
- Industry expertise in regulated sectors such as finance, healthcare, or manufacturing is preferred.
Benefits
- Employees are expected to work from the office at least three days per week.
- The role provides access to BoxAI, Cursor, Claude Code, ChatGPT Enterprise, and other advanced AI development environments.
Tech Stack
AWSAzureC#DatabricksDockerGoogle Cloud PlatformHerokuJavaJavaScriptNext.jsPythonReactSnowflakeTypeScriptVercelVue.js
Categories
Solutions Engineering
About Box
Box builds a cloud content management platform for enterprises, combining secure file storage and sharing with collaboration, governance, e-signature, and workflow automation. It sells subscriptions (SaaS) to organizations that need to manage the lifecycle of business content and integrate with productivity apps. Founded in 2005 and headquartered in Redwood City, CA, Box is a public company (NYSE: BOX) used by customers such as JLL, Morgan Stanley, and Nationwide.