20 days ago
Responsibilities
- Liaise with Red Hat Product Security, partners, and customer security and operations teams on security paradigms.
- Facilitate customer use of the Lightwell clearinghouse for triage, patching, and backporting.
- Advise customers on consuming Lightwell-remediated libraries within their software development lifecycle alongside Red Hat Consulting.
- Develop customer engagement plans, maintain environment documentation, and respond to support requests.
- Partner with engineering, product management, and support teams to debug and resolve technical issues.
- Mentor customer teams on security best practices and contribute to the Red Hat knowledge base.
- Develop solution patterns that guide platform adoption and support long-term enterprise success.
Requirements
- 10+ years of experience in software development, security, customer support, engineering, or QA.
- Demonstrated success in a strategic advisory role with senior IT and business executives.
- Applied knowledge of Agile, Scrum, and DevOps team methodologies.
- Deep understanding of software supply chains and continuous integration and continuous delivery.
- Advanced expertise in containerized application deployment using OpenShift and Kubernetes and non-containerized deployment using Ansible/AAP.
- Experience with image building using Docker and Podman and version control methodologies using Git.
- Experience with artifact repository tools including Red Hat Quay, JFrog Artifactory, Sonatype Nexus, and uDeploy.
- Hands-on knowledge of Jenkins, GitLab Pipelines, GitHub Workflows, OpenShift GitOps, and Red Hat Pipelines.
- Advanced knowledge of unit testing basics including JUnit and pytest and governance automation checks.
- Understanding of library versioning using semver and the broader Java ecosystem.
- Strong written and verbal communication skills for explaining complex technical information concisely.
- Associate's, bachelor's degree, or higher in computer science or a technical discipline.
- Willingness to travel internationally and to customer locations as required.
- Executive presence and English communication skills.
- Passion for open-source software and the Red Hat technology portfolio is preferred.
- Previous experience as a developer, consultant, or solutions architect is preferred.
- Red Hat Certified Engineer certification, with Red Hat Certified Architect preferred, is preferred.
- Relevant security certifications such as CISSP, CCSP, CompTIA Security+, CC, or CEH are preferred.
Benefits
- Red Hat supports flexible work environments ranging from in-office and office-flex to fully remote, depending on role requirements.
- The role requires international travel and travel to customer locations as needed.
- Red Hat provides reasonable accommodations to job applicants with disabilities.
About Red Hat
Red Hat is the world’s leading provider of enterprise open source solutions, using a community-powered approach to deliver high-performing Linux, hybrid cloud, edge, and Kubernetes technologies. We hire creative, passionate people who are ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.