1 day ago
Memphis, TN, USAStaff+
Base Salary
$75k - $115k/yr
Responsibilities
- Lead ServiceNow development activities, including design reviews, code reviews, and deployment planning.
- Design and develop enterprise solutions across ServiceNow ITSM, CMDB, CSDM, ITOM, ITAM/HAM, CSM, and HRSD modules.
- Develop and optimize Client Scripts, Business Rules, Script Includes, UI Policies, and Flow Designer workflows.
- Architect and implement integrations using Integration Hub, REST APIs, SOAP services, and MID Servers.
- Establish CMDB governance, Discovery schedules, data reconciliation rules, and CSDM alignment.
- Translate stakeholder requirements into technical solutions in collaboration with business stakeholders, architects, and product owners.
- Support platform upgrades, release management, and Automated Test Framework implementation.
- Mentor developers, administrators, and support teams and troubleshoot complex production issues and performance bottlenecks.
- Ensure adherence to ServiceNow development standards and best practices.
Requirements
- At least 6 years of hands-on ServiceNow development and administration experience.
- At least 2 years of experience leading ServiceNow development teams or projects.
- Strong expertise in JavaScript, Glide API, Service Portal, App Engine, Flow Designer, and Integration Hub.
- Proven experience with ITSM, CMDB, and CSDM, plus at least two additional ServiceNow modules such as ITOM, ITAM/HAM, CSM, HRSD, SPM, or SecOps.
- Experience designing and implementing REST/SOAP integrations and MID Server configurations.
- Understanding of Agile/Scrum methodologies and ITIL processes.
- Experience with ServiceNow upgrades, release management, and governance.
- Preferred certifications include ServiceNow Certified System Administrator, ServiceNow Certified Application Developer, Certified Implementation Specialist, and ITIL v4 Foundation.
Benefits
- Remote work arrangement.
- Annual salary of $75,000-$115,000 depending on experience and qualifications.
- Eligibility for Cognizant’s discretionary annual incentive program.
- Medical, dental, vision, and life insurance.
- Paid holidays, paid time off, and paid parental leave.
- 401(k) plan and contribution.
- Long-term and short-term disability coverage.
- Employee Stock Purchase Plan.
- Applications accepted until 10/19/2026.
Tech Stack
JavaScriptSOAP
Categories
About Cognizant
Cognizant is a public IT services and consulting firm that designs, builds, and runs enterprise technology, including digital engineering, cloud modernization, data/AI, and managed services. It sells consulting, systems integration, and outsourcing on multi-year engagements to large enterprises in healthcare, banking, retail, communications, and manufacturing. Founded in 1994 and headquartered in Teaneck, New Jersey, Cognizant is NASDAQ-listed (CTSH) and a Fortune 500 company.