7 hours ago
São Paulo, BrazilSenior
Responsibilities
- Partner with Account Executives on enterprise technical discovery, demos, proof-of-concepts, RFPs, and security questionnaires.
- Translate Clara’s platform capabilities into technical solutions for IT architects and business stakeholders.
- Scope and deliver complex ERP integrations from initial design through go-live and handoff.
- Build and configure connectors, data mappings, workflows, monitoring configurations, runbooks, and support playbooks.
- Coordinate with customer technical teams, Product and Engineering squads, and third-party implementation partners.
- Build internal tools, automations, dashboards, reusable integration assets, and AI-assisted workflows to improve delivery efficiency.
- Act as the primary technical contact for strategic enterprise accounts after go-live, managing integration health, risks, relationships, renewals, and expansion opportunities.
Requirements
- 5+ years of experience in a technical customer-facing role such as Solutions Engineer, Pre-Sales Engineer, Technical Account Manager, or equivalent.
- Daily hands-on use of AI coding tools such as Claude Code, OpenAI Codex, GitHub Copilot, or Cursor.
- Experience running technical sales cycles and helping close enterprise deals.
- Hands-on experience designing and delivering ERP integrations involving API design, data mapping, and error handling.
- Strong knowledge of REST APIs, webhooks, OAuth, and event-driven architectures.
- Strong Portuguese and English communication skills.
- Experience owning technical relationships with enterprise customers over time.
- Demonstrated experience shipping internal tools, scripts, or automations that improve team operations.
- Experience in fintech, payments, or financial data infrastructure is preferred.
- Familiarity with n8n, Dell Boomi, or similar integration platforms is preferred.
- Exposure to AWS, Azure, or GCP is preferred.
- Spanish proficiency, experience managing third-party vendors or ERP implementation partners, and familiarity with virtual card network programs are preferred.
Benefits
- Competitive salary and stock options through ESOP from day one.
- Annual learning budget and internal accelerated development paths.
- Flexible vacation.
- Hybrid work model with time split among the office, customer visits, and home; no minimum office-day requirement for most roles, though office presence is expected organically and may increase during ramp-up or when required by the leader.
- Multicultural team with daily exposure to Portuguese, Spanish, and English.
- High-ownership environment, ambitious teammates, and an inclusive values-driven culture.
Tech Stack
Categories
Solutions Engineering
About Clara
CLARA Analytics builds AI-driven software to help property and casualty insurers and self-insured organizations manage claims, reduce litigation risk, and improve provider selection and outcomes. Its products are sold on a subscription basis and integrate with existing claims systems to deliver triage, severity prediction, and workflow insights. The company was founded in 2016 and is headquartered in Santa Clara, California.