Health Catalyst, Inc.

Site Reliability Engineer- AI Enablement

Health Catalyst, Inc.
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2 months ago
Remote, United StatesSenior

Responsibilities

  • Train and coach engineering teams on AI-assisted coding tools, prompt engineering, and agentic development patterns.
  • Review AI system architectures for integration patterns, reliability risks, observability gaps, governance alignment, and operational readiness.
  • Advise teams on AI governance, including model access, data handling, risk tiers, responsible AI use, prompt safety, and access controls.
  • Provide hands-on solutioning and implementation guidance for LLM integrations, RAG pipelines, agentic architectures, and AI service patterns.
  • Advise on observability, service-level objectives, failure modes, and reliability practices for AI-powered services, including incident support.
  • Develop internal AI standards, reference architectures, reusable patterns, documentation, and review guidance.
  • Collaborate with product managers, data scientists, security, compliance, and engineering stakeholders on regulatory and clinical requirements.
  • Stay current with LLM capabilities, agentic frameworks, AI safety research, and SRE practices for AI systems.

Requirements

  • At least 5 years of experience in site reliability engineering, platform engineering, or a closely related role.
  • At least 2 years of hands-on experience solutioning or implementing AI or LLM-based systems in production or near-production contexts.
  • Production experience with LLM API integration, including technologies such as Azure AI Foundry or Anthropic Claude.
  • Hands-on experience with at least one agentic or RAG framework, such as LangChain, LlamaIndex, or Semantic Kernel.
  • Strong SRE or platform engineering background with knowledge of observability, reliability principles, and operational practices.
  • Experience evaluating AI architectures for reliability, security, governance alignment, and operational readiness.
  • Experience advising, coaching, reviewing, or training engineering teams on AI tooling and best practices.
  • Cloud infrastructure experience with Azure or AWS, including managed AI or ML services.
  • Familiarity with Docker, Kubernetes, and CI/CD pipelines.
  • Strong written and verbal communication skills and ability to explain complex AI concepts to varied audiences.
  • Bachelor's or master's degree in Computer Science, Information Systems, or a related technical field, or equivalent practical experience.
  • Preferred experience includes healthcare IT, HL7v2, CDA, EMR, FHIR, healthcare compliance, AI evaluation or red-teaming, rules engines, Datadog, Grafana, OpenTelemetry, Agile/Scrum, and Databricks.
  • Ability to read and reason about software code and participate credibly in architecture discussions; hands-on coding is not a primary responsibility.

Benefits

  • Remote work arrangement with no travel.
  • The position is currently not eligible for visa sponsorship.
  • Equal opportunity employer committed to respecting and benefiting from diverse backgrounds and experiences.

Tech Stack

AWSAzureDatabricksDatadogDockerGrafanaKubernetes

Categories

Site Reliability
Health Catalyst, Inc.

About Health Catalyst, Inc.

1,001-5,000 employees
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