
ServiceNow Lead Software Engineer - HRSD
JPMorgan Chase2 days ago
Responsibilities
- Design, develop, implement, and troubleshoot secure, high-quality ServiceNow software solutions.
- Create architecture and design artifacts for complex applications and ensure design constraints are reflected in the code.
- Develop and manage custom widgets, pages, and UI elements for the ServiceNow service portal.
- Build integrations between ServiceNow and other applications using REST API.
- Debug issues and develop proactive monitoring approaches to maintain platform stability.
- Analyze data, identify system and coding patterns, and drive improvements to application architecture.
- Translate customer and stakeholder requirements into technical solutions.
- Mentor junior developers and contribute to software engineering communities of practice.
Requirements
- Formal training or certification in software engineering concepts and 5+ years of applied experience.
- 6+ years of extensive ServiceNow experience leading design, development, and implementation.
- 2+ years of experience with the ServiceNow HRSD module.
- Proficiency in JavaScript, Glide scripting, HTML, CSS, and Angular.
- Experience with ServiceNow integrations using REST API.
- Strong analysis, problem-solving, decision-making, communication, and collaboration skills.
- Preferred: experience with ServiceNow ITSM and ITOM modules.
- Preferred: ServiceNow portal experience, Virtual Agent Configuration, UI Builder, and Configurable Workspaces.
- Preferred: ServiceNow certifications.
Benefits
- Competitive total rewards package and benefits based on eligibility.
- Health care coverage, on-site health and wellness centers, retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching.
- Eligible roles may include commission-based pay or discretionary incentive compensation.
- JPMorgan Chase is an equal opportunity employer and provides reasonable accommodations.
Tech Stack
Categories
About JPMorgan Chase
JPMorgan Chase provides consumer and commercial banking, payments, credit card, wealth management, and corporate and investment banking services to individuals, businesses, institutions, and governments. The public company (NYSE: JPM) earns revenue from interest, fees, trading, and asset management across operations in more than 100 markets. Headquartered in New York City with roots dating to 1799, it serves retail customers and prominent corporate and government clients through brands including Chase and J.P. Morgan.