ServiceNow

Senior Staff AI Native Engineer (Kubernetes)

ServiceNow
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1 day ago
Hyderābād, IndiaStaff+

Responsibilities

  • Lead the design, delivery, and production operation of complex cloud-native platform components and services.
  • Serve as technical lead for major features and initiatives, translating ambiguous problems into scalable technical designs.
  • Develop and review Kubernetes operators, controllers, infrastructure automation, and platform services using Go.
  • Operate managed and self-managed Kubernetes environments, including stateful and distributed workloads.
  • Drive reliability, scalability, observability, operability, and engineering excellence across platform systems.
  • Own technical initiatives end to end from architecture and design through implementation, deployment, and operational support.
  • Develop architectural proposals and lead design reviews and cross-functional technical collaboration.
  • Mentor junior and mid-level engineers through code reviews, design reviews, and technical guidance.
  • Evaluate and integrate AI-powered tooling, automated operational workflows, and agentic systems into platform engineering.

Requirements

  • 12+ years of experience designing, building, and operating large-scale distributed systems and cloud-native platforms in production.
  • Demonstrated experience building and operating Kubernetes platform infrastructure at scale, including deployments, upgrades, and production operations.
  • Hands-on experience developing Kubernetes Operators, Admission Controllers, Custom Resource Definitions, and platform extensions using Go, Kubebuilder, Operator Framework, or similar technologies.
  • Experience operating managed Kubernetes services including EKS, AKS, and GKE, as well as self-managed Kubernetes environments.
  • Experience with cloud-native databases, large-scale data infrastructure, or stateful services running on Kubernetes.
  • Strong understanding of Kubernetes orchestration, scheduling, security, storage, networking, and workload management.
  • Experience with AWS, Azure, or GCP compute, networking, security, and identity services.
  • Experience designing microservices, event-driven systems, distributed architectures, and fault-tolerant or highly available platforms.
  • Hands-on experience with containers, infrastructure automation, Terraform, Crossplane, observability, and reliability practices.
  • Experience with metrics, logging, tracing, monitoring, alerting, and service-level objectives.
  • Preferred experience with container networking, service mesh, mTLS, workload identity, secrets management, and distributed data or compute workloads on Kubernetes.
  • Preferred experience with Apache Kafka, Redis, Parquet, ORC, Avro, and scalable ingestion and transformation workflows.
  • Ability to drive technical strategy through architecture reviews, technical proposals, and cross-functional collaboration.

Benefits

  • Flexible work persona with work arrangements categorized as flexible, remote, or required in office depending on role and location.
  • Regular employee position in the APAC region.
ServiceNow

About ServiceNow

10,000+ employees

ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.

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